Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4 out of 5
4.4
(16,643 Reviews)
Open Ratings Snapshot
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
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Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
4 out of 5
4
Earlier notice of payment to e-file state taxes
on April 5, 2021
Posted by: OreRes
At the point where you're asked if you want to e-file a state tax return there's no notice of the cost to do that.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Could Be Improved
on April 5, 2021
Posted by: BEH79
Turbo Tax is a good program, but could be improved slightly - particularly at the end of the preparation. First, in several "drop down boxes" I couldn't scroll down with the mouse - had to go to the slider bar at the side which is somewhat awkward and takes more time. Second: Since I owed money to Kansas and had to mail them a check, I didn't feel like paying extra to TT to e-file a 2-page form. However, if you don't e-file both federal and state, there is nothing to do after you e-file federal - there's no additional prompt to print out the state return and mail it or even print it out for filing. Quite honestly, I believe TT should include e-filing for both the federal and one state return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
E-Z P-Z
on April 5, 2021
Posted by: BK755
Drop the CD in, download, just follow along and answer the questions and...........you're done! Correctly done!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
turbo tax no do good
on April 5, 2021
Posted by: patricik
While there have been some improvements this year I'm unhappy that I can no longer print our all the worksheets that the program has. I find this very upsetting since I use this information to help me do the next years taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
good experience
on April 5, 2021
Posted by: bergman22
used for second year, easy. complete. will use again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Toubo Tax
on April 5, 2021
Posted by: CLRG
Easy to follow easy to work with. Turbo Tax leads you right through the process with very little chance of error,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I LOVE TURBO TAX!!
on April 5, 2021
Posted by: MUKRAK
Easy to navigate. I can easily find answers to the questions I have. What you qualify for, all the forms you should have, where to look on each form for the info you need: IT'S ALL THERE!! Been a subscriber for years!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Excellent
on April 5, 2021
Posted by: Thelma2020
Using Turbo Tax for years and will continue to used.
Written by a customer while visiting turbotax.intuit.com
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