Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
3
Turbo Tax needs an option button standard vs Item
on January 30, 2021
Posted by: Marko Polo
Great system but a bit confusing. For the normal person out there have buttons to select the direction you wish to go on taking a standard deduction versus itemized. This would make it easier plus if things change- example working for yourself last year and retired this year. So get rid of the itemized area if your retired. Another button
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and simple
on January 30, 2021
Posted by: peter_w67401
We have used Turbo tax for over 10 yrs and have found that Turbo tax takes the agrivation and mystery out of doing taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable!
on January 30, 2021
Posted by: Kae96
TurboTax really helps keeps taxes simple and organized- I really love that they can import the previous years taxes too! I have been using them for almost four years now and they haven't disappointed at all, I definitely recommend them for an easy Tax method
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax was way too difficult to use this year!
on January 30, 2021
Posted by: Dumdedumdum
I've used Turbo Tax for many years and have always found it very easy to use and navigate. However, not this year. I have been working on my taxes for EIGHT HOURS!! I had to call for tech support four time and even though they were attempting to help me, we could not get the problem fixed. I think I'll find another venue for next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worked Great!
on January 30, 2021
Posted by: JDoug58
Quick and Easy. No problems filling out information. Pulled info from last years filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth as always!
on January 30, 2021
Posted by: FrogRock18
Fast and easy. Smooth process, easy to use, and ran into no problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax A+
on January 31, 2021
Posted by: BinkyBonkers
Excellent. Very easy to follow directions and guides. Finds the best deductions possible and help guide you through the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Hooked on TurboTax
on January 31, 2021
Posted by: DIY Guy
If you have got a few minutes, you can complete your tax return using TurboTax and save yourself money while getting the maximum refund you deserve.
Written by a customer while visiting turbotax.intuit.com