Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Always super simple
on April 3, 2021
Posted by: zac30
There is no need to pay for someone to do your taxes as long as there is software like this... it makes the most complicated things extremely simple.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Still Clunky and Frustrating
on April 3, 2021
Posted by: Anonymous
I've used TurboTax Deluxe for several years, but this year may be my last. The program is slow to load and navigation is frustrating. I realize that the late changes to the tax law this year were not Turbo Tax's fault, but the program promised an email notification when the changes had been accomplished. The email never came.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax delivers
on April 3, 2021
Posted by: T Height
Again this year, Turbo Tax delivered easy to follow step by step instructions and guidance. I look forward to doing our taxes with Turbo Tax because I know that it's going to be an uneventful experience and our taxes will be completed correctly.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax Delux
on April 3, 2021
Posted by: jumping Jerome
I have used Turbotax for years and I have to say that this years filing was the most challenging and took the most time and effort in all my years of filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used for Turbo tax for years
on April 3, 2021
Posted by: Golfcaddie
Provided all updates and I rate their staff with an "A".
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on April 3, 2021
Posted by: Duch66
It is so easy to use. Questions are easy to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product!
on April 3, 2021
Posted by: Linda 415
Turbo Tax makes every thing easy. From transferring your previous year information to staying up to date on all important changes from the federal government. Wouldn't use anything else!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on April 3, 2021
Posted by: wjfinnc
from Hampstead, NC
I have been using Turbo Tax for at least 20 years and I have never been disappointed or unable to finish my taxes on my own and also receive the best outcome. It is by far the easiest way to take to burden of filing taxes off your shoulders. I highly recommend Turbo Tax.
Written by a customer while visiting turbotax.intuit.com