Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Easy and very helpful to use
on April 3, 2021
Posted by: old PD desert rat
Needed no assistance, program was easy to use. will also use next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So very user friendly
on April 3, 2021
Posted by: JerPeg
Have used TurboTax for 20 years....It's so easy. Thank you for excellent product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax 2020 Review
on April 3, 2021
Posted by: JAGINTN
I have been using Turbo Tax for a number of years. Had a small issue with it transferring information customer service rep walked me through a corrective action.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
NONE
on April 3, 2021
Posted by: BIGGEST PROBLEM
NO APPLICABLE COMMENTS THAT I WANT TO MAKE AT THIS TIME
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made life easier to get through!
on April 3, 2021
Posted by: Laura Lei
Turbo Tax has been able to address everything issue I have encountered so far in life that pertains to taxes and it has been relatively easy to get through. Thanks, Turbo Tax
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Deluxe 2020 bug introduced after Mar 20 2021.
on April 3, 2021
Posted by: Tersaa
I've used desktop TurboTax for 10+ yrs. Today when I tried to continue work on my 2020 return, Deluxe 2020 would not find nor recognize my .tax2020 files. It automatically brought up my .tax2019 files and would not even open my .tax2020 files when I manually found them. David in Support was very thorough and kind while trying to determine the problem. When all options he tried failed, he contacted his supervisor who suggested I check "Run this program as an administrator" under the programs Properties/Compatibility. This seemed to fix the problem because when I reopened the app, it asked if I wanted to "Continue" plus had my .tax2020 file open. But the next time I opened the app it wanted to start a New return again (did not have my existing return). However, this time I was at least able to manually open my existing .tax2020 to continue. This bug did not exist when I last worked on my return on March 20. Please fix. Thank you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great service tool
on April 3, 2021
Posted by: Richard6841
I have been using this program since 2015, love it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
User interface is 5 years old.
on April 3, 2021
Posted by: KenRoch
Had huge problem just getting it to load from CD or Internet. Turns out I had to bring the display setting to minimum density 800x600 to get the load keys to work. Running the software was as good as usual. Trying to pay the $25 fee for State EFILE stinks. There I had to set the display setting to 1280x 800 to get it to work. Bouncing around the settings of my computer to get a piece of software to work stinks. May be time to switch to another product that has at least come up to the year 2000 in display support. Have been using TT forever and am NOT A HAPPY CAMPER ANYMORE.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com