Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
1
This edition of TurboTax is full of bugs!
on April 1, 2021
Posted by: Wes B
It would not reconcile state & federal Sched D question on "dispose investment in qual opportunity fund?" (the simple answer was NO). It would not let me buy Audit Defense online. It would not let me E-File state return. It wasted at least 2 hours of my time struggling against roadblocks. Huge deterioration in program quality!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great product, screen resolution needs work
on April 1, 2021
Posted by: HappyTurboTaxer_975
Being walked through the multitude of questions and the ability to find quick answers, both within the product and externally on the Intuit website makes for an easy time working through the taxes.
Unfortunately, there is an issue with screen resolution, when needing to pay for state tax forms, or when paying to e-file. It requires changing to different screen resolutions, in order to see the text and what has been entered.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2020 Tax
on April 1, 2021
Posted by: Billy Tax
Easy to use--have used Turbo Tax for 30+ years --even went through an audit with turbo-tax help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax went smoothly
on April 1, 2021
Posted by: Buster 13
All went well. Will use again next year. Thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Minor glitches
on April 1, 2021
Posted by: Zim999
Easy and very helpful. Had some trouble entering medical expenses. Probably because my AGI was not big enough but a message stating why would have helped.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is user friendly
on April 1, 2021
Posted by: Jenlyn58
Turbo Tax makes it easy to do your own taxes. We use it every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is an exceptional tax tool!
on April 1, 2021
Posted by: Turbodlt
I have used TurboTax every yea. It's a little difficult to search out the errors on deductions but I am still a faithful user.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is worth every dollar!
on April 1, 2021
Posted by: Tacoma Native
I enjoy the speed and convenience of Turbo Tax! I have used it for five years now and it has not let me down. Not to mention I get the fastest returns ever!
Written by a customer while visiting turbotax.intuit.com