Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4 out of 5
4.4
(16,643 Reviews)
Open Ratings Snapshot
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
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Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
4 out of 5
4
A good program
on April 1, 2021
Posted by: Beast Driver
It worked as it as for the past 10 years wen I prepare my own taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy
on April 1, 2021
Posted by: Derf K
Very easy to use.happy with return,.looking forward to next year.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Getting more complex
on April 1, 2021
Posted by: T ooood
Have used Turbo for years but this may be the last. Tryed to efile twice and it was rejected twice. Message that says " we will help you through it " is no help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbo tax is effective
on April 1, 2021
Posted by: tnamsa
was able to complete my tax return in a timely manner
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
I was disappointed with the 2020 Version
on April 1, 2021
Posted by: Gil S
Time and time again, the program refused to upload revisions to the state tax program. I was never able to figure out why. I tinkered around quite a bit and by accident must have discovered the reason.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Turbotax adds lie. Not intuitive at all.
on April 1, 2021
Posted by: HateTurboTax1000
Really bad. It asked so many questions where I didn't have a clue what to respond. Zero guidance. That "we will walk you thru" a complete lie. If you don't know what you have to enter your are lost,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
good program
on April 1, 2021
Posted by: emily410
easy to use and easy to understand I have been using turbo tax for years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Tax Time Made Simple
on April 1, 2021
Posted by: Donald S
Even with a major life change, I was still able to complete my taxes from start to finish in less than three hours with total confidence.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
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