Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Love Turbo Tax!!!
on March 31, 2021
Posted by: Turbo2Tax2Lover
I depend totally on Turbo Tax for my yearly taxes, and my family members too!!!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I LIKE TURO TAX
on March 31, 2021
Posted by: KDWARD51
I HAVE USED TURBO TAX FOR 15 OR SO YEARS. IT MAKES DOING MY TAXES ALMOST ENJOYABLE.
THE ONLY THING YOU NEED TO CHANGE IS YOU K-1 FORMS AND HOW TO LIST ALL THE DIFFERENT ENTRIES.
THE ONLY THING YOU NEED TO CHANGE IS YOU K-1 FORMS AND HOW TO LIST ALL THE DIFFERENT ENTRIES.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love turbo tax
on March 31, 2021
Posted by: Seay6
I enjoyed being able to fill this out without any misunderstanding. I love the way the program is written so easy to understand and follow thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax great!
on March 31, 2021
Posted by: My own tax preparer
I have used Turbotax for many years, never had a problem.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Problems
on March 31, 2021
Posted by: Larry5050
Had more problems with Turbotax this year than ever before. If you have knowledge of government sites having problems with forms printed by tax software, why haven't you fixed it? Every time you open TurboTax it looks for updates. Continue to have the same problems as years past printing due to pagination issues. Disappointed this year with forms included in formal filing that don't make sense.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Fine, extra fees
on March 31, 2021
Posted by: Apollo22
I have used TurboTax in the past and find the interface easy to navigate. I then went to a cheaper version online that had a slightly less smooth interface. I returned to TurboTax to find annoying fees. For example, I completed all of the sections to e-file only to be charged to e-file for each state after this was already done. If I had known it would be an extra fee ($25/state) I wouldn't have started in the first place.
Overall, fine to navigate, but hidden fees.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used Turbo Tax for many years great product
on March 31, 2021
Posted by: Rob 35
Never had a problem this year or in the past
Easy to use
Easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and accurate
on March 31, 2021
Posted by: BobL1955
Have used Turbo Tax for many years! I am a satisfied customer!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com