Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
3
Turbo Tax does make completing tax returns easy.
on March 31, 2021
Posted by: Granny Brown
This year was a bit more confusing, i.e., the difference between IRS and TurboTax (TT) instructions for the 1095A form. The fact that tax laws were enacted after the 2020 release that impact 2020 returns were not well coordinated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on March 31, 2021
Posted by: jcgoddess
Easy to use, good questions to determine how best to answer tax questions.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great application
on March 31, 2021
Posted by: JTRT
great to have import available from prior years.
direct download of all investment services - great time saver
direct download of all investment services - great time saver
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Adventures
on March 31, 2021
Posted by: D Lynn
Experienced some trouble with updating software. I kept receiving a critical error. I had to uninstall and reinstall program to my computer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Reliability Year After Year
on March 31, 2021
Posted by: Grog 47
Turbo Tax continues its consistent quality and ease of use whether you use the "walk me through" function or use it manually to fill the forms you know you will need. I have been using Turbo Tax since the early 90s and have come to depend on its reliability. Its forms approach and supporting documentation functions give you a full documentation to retain and to review to make sure you have entered everything needed and have it all recorded for later review. I have used Turbo Tax in my LLC business and have found it easy and convenient to utilize as well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT is Ok still needs improvement
on March 31, 2021
Posted by: HRap
generally good for returns and filing; cost could cover state e-file fees;
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Bug prevents Minnesota efile and correct ES entrie
on March 31, 2021
Posted by: MNwrong
Very disappointed. Minnesota tax return calculations are incorrect. Forces more tax due than required. Unable to efile.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent & Convenient !
on March 31, 2021
Posted by: Go Irish
Excellent Experience - I am a retired Tax Accountant -
Written by a customer while visiting turbotax.intuit.com