Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
4
Easy to use
on March 30, 2021
Posted by: BehindtheCurtain
from South Carolina
I have used TBT for many years. It always comes through.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Snag in Housing Allowance for Retired Clergy
on March 30, 2021
Posted by: Pastor Fred in Florida
from The Villages
I have used turbo tax for years & love the ease. But my husband has recently retired as a pastor. I can not find a way to account for the amount on his 1099R to be his housing allowance. We are using Deluxe Turbo Tax.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is very easy to use in filing taxes
on March 30, 2021
Posted by: Karen Kay
I encountered a problem when system asked me for a confirmation # on the purchase of the tax package. Couldn't locate document, so was kind of a hangup. Also system wouldn't accept my user id/password. Had to use a credit card to pay the state taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good job on return
on March 30, 2021
Posted by: JERRY 07
I have used Turbo Tax for many years and am happy with it. I miss having the previous years income side by side like previous years. Helps make sure I'm not missing any.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool and even if need to amend
on March 30, 2021
Posted by: L Bad
Fast & helpful with the electronic filing especially if amendments are needed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amendment Process Was Very Easy
on March 30, 2021
Posted by: Irarose
I had a REsidential Energy Tax Credit I had forgotten to take. I filed an Amended return then next day I realized I had selected the wrong option and I filed again. The process was very easy. Steps were very easy to follow.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent for doing my individual return.
on March 30, 2021
Posted by: JudyM83
I feel comfortable using TurboTax to prepare my return It is thorough and the step-by-step is helpful and reassuring that I am not overlooking anything. I look forward to using it every year.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax continues to be the best.
on March 30, 2021
Posted by: Chasbo1
I have used TurboTax for since it became available for the MAC.
The software continues to get better each year. This year I had to file a 1040X and TurboTax made the process incredibly easy. I have total confidence that I have filed my taxes and gotten the best refund possible, and if there is a problem, TurboTax has my back.
The software continues to get better each year. This year I had to file a 1040X and TurboTax made the process incredibly easy. I have total confidence that I have filed my taxes and gotten the best refund possible, and if there is a problem, TurboTax has my back.
Written by a customer while visiting turbotax.intuit.com