Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Turbo tax is awsome.
on March 30, 2021
Posted by: Ranch Creek
It was easy to enter the information needed and calculate the return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I use Turbo Tax for my Returns for long times.
on March 30, 2021
Posted by: TK Kuen
It is easy to use to do tax returns and costs cheaper.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Used Turbo for years
on March 30, 2021
Posted by: Mrs Pesto
Not happy with Turbo free on line instead purchased The Deluxe program
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is easy but cost are increasing
on March 30, 2021
Posted by: KiyoungLee
Turbo tax is easy but cost are increasing year by year and additional e-file cost are new~
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Should be better for $50 times 100thousands sold
on March 30, 2021
Posted by: WasteofFiftyDollars
1. Fields flagged as estimated show no indication. No asterisk, not italics, nothing. Have to hover or right click to determine status of field.
2. Foreign tax paid and Form 1116. Form 1116 has three columns for different countries, but interview stops after first county. Just used "various". If that annoys the IRS I'll just tell them TurboTax made me do it.
3. No way to enter a miscellaneous attachment, such as explaining a missing SSN on seller-finance mortgage. Have to type it up, make a copy for the state attachment, and copies for the "copies to keep", and it's not in the PDF's TT recommends we save. TT can't afford to give us a bare-bones editor for one page of text, like they give us here for feedback.
4. In the interview section, if you go back, there might be up to a half-dozen miscellaneous questions you have to re-answer, and the previous answer is not remembered. If you never find you've made a mistake, never mark a bit of missing information as estimated, then TT is just great. If you have to go back, be prepared for lots of re-answering, which INCREASES the risk of error.
2. Foreign tax paid and Form 1116. Form 1116 has three columns for different countries, but interview stops after first county. Just used "various". If that annoys the IRS I'll just tell them TurboTax made me do it.
3. No way to enter a miscellaneous attachment, such as explaining a missing SSN on seller-finance mortgage. Have to type it up, make a copy for the state attachment, and copies for the "copies to keep", and it's not in the PDF's TT recommends we save. TT can't afford to give us a bare-bones editor for one page of text, like they give us here for feedback.
4. In the interview section, if you go back, there might be up to a half-dozen miscellaneous questions you have to re-answer, and the previous answer is not remembered. If you never find you've made a mistake, never mark a bit of missing information as estimated, then TT is just great. If you have to go back, be prepared for lots of re-answering, which INCREASES the risk of error.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is pretty awesome
on March 30, 2021
Posted by: ItIb001
decided to use the desktop application this year to compare against the online version and save a little money. exact same return after redoing entire tax on the desktop application. pretty awesome
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy and makes sure I don't miss anything
on March 30, 2021
Posted by: Packer Fan 1
So easy and makes sure I don't miss anything. Easy because it enters data from last year.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on March 30, 2021
Posted by: Doug8815
Turbo Tax is an excellent tool I recommend it to everyone
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com