Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
3
stuck
on March 29, 2021
Posted by: char314
I am trying to use Turbo Tax and remove some numbers so I can efile, but it keeps putting the numbers back in and stops me from efiling my return. This is a program glitch. I have tried several different ways and have been rejected several times. Help!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worked well for 2020 and for many years prior.
on March 29, 2021
Posted by: RaymondDA
Worked well for preparing my taxes for 2020, despite this being a complicated Covid pandemic year. Also, I've TurboTax has worked well for preparing my taxes over many years in the past.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Finding answers and filing is difficult if any gli
on March 29, 2021
Posted by: SUmmer Breeze
If you have simple taxes, Turbo Tax does a good job. Just answer the question. If anything falls outside the normal question approach, to see where the formation is needed and find answers is EXTREMELY difficult. You must depend on someone else having the same problem and finding a solution. Three weeks to get my return files AFTER I entered everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
All the help I needed!
on March 29, 2021
Posted by: Broadway Bill
Have been using Turbo for years. Takes me through all the forms with ease of use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very helpful
on March 29, 2021
Posted by: Grammyliz4
Taxes stress me too much. Turbo Tax helps to guide me through each step. Our situation has changed, and our taxes with it. I never had such good results using other services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
makes life easier
on March 29, 2021
Posted by: SidandSid
I was prepared for a difficult time as I am not the best at this sort of stuff, but surprisingly it was pretty straight forward.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX WAS EASY AND HELPFUL
on March 29, 2021
Posted by: MARTI70
THE SOFTWARE WAS VERY STRAIGHT FORWARD. THE CHANGES FROM LAST YEAR WERE MADE IS EASIER TO INPUT INFORMATION.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is as Easy as it gets!
on March 29, 2021
Posted by: BigBearSteve
I've been using TurboTax since it was first published, over 30 years ago! I have NEVER had a problem with it (the software). And during that time, I have been audited twice & didn't have a problem either time, as I had all backup necessary along with TurboTax generated forms & calculation sheets. It's a consistently GREAT product which I will continue to use & recommend!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com