Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Been using for many years without problems
on March 27, 2021
Posted by: King Lyle
I started rather late this year but Turbo Tax helped me sail through the process.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
with minor changes, an excellent product
on March 27, 2021
Posted by: shineygal
I love TurboTax and have been using it for 15+ years. One thing that trips me up every year is having to review the previous year's Car and Truck Expense for the Ending Mileage on business vehicles that should be the Beginning Mileage in this year's return. I know better records and printing all forms each year would help, but my son's habit of noting the Dec. 31st mileage down then using invoices for travel distance has been our pattern too long. While doing the transfer from last year, could TurboTax please transfer Ending Mileage as Beginning Mileage when it transfer the vehicle year-to-year?
Also, Could Intuit please acknowledge my registration of purchase of the product to enable downloads after the fact? I have mislaid my 2019 CD and the messy stimulus for 2021 is going to require that I load 2019 onto my new laptop.
Also, Could Intuit please acknowledge my registration of purchase of the product to enable downloads after the fact? I have mislaid my 2019 CD and the messy stimulus for 2021 is going to require that I load 2019 onto my new laptop.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
efile steps are very poor
on March 27, 2021
Posted by: SG55
efile steps are very repetitive and should be streamlined. For instance - simply give the option to use the address on the tax return rather than re-enter them, over and over.
And the questions you ask below could also be obtained from the tax return.
GET SMART !!
And the questions you ask below could also be obtained from the tax return.
GET SMART !!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on March 27, 2021
Posted by: faker70
just answered the questions easy to do. for the money convienent to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is excellent.
on March 27, 2021
Posted by: Wayne 68
Turbo Tax is excellent.
However, the e-file section is tedious to a fault.
However, the e-file section is tedious to a fault.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is good
on March 27, 2021
Posted by: larry lane kt
I did not talk to support personnel. I think that I have used Turbo tax for about 10 years
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is number one
on March 27, 2021
Posted by: Steven1964
It's easy to use, save time and money. I'll use it again next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on March 27, 2021
Posted by: Dave 89
Excellent - Best results I could expect from an online filing service
Written by a customer while visiting turbotax.intuit.com