Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
3
Over Charged
on March 26, 2021
Posted by: Elderly Widow
Everything went well except at the very end when paying for the CA state e-file, it displayed a total cost of $20, but TT charge my card $25
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awsome
on March 26, 2021
Posted by: browns rock
Very easy walk you right thru been using it for 12+ years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Clear and Easy to Use
on March 26, 2021
Posted by: MAVo
Everything went great except it did not ask us for our Identity Protection Personal ID nor did it print all of my city forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on March 26, 2021
Posted by: Saxmann
I've been using Turbo Tax since 1991 and will never consider any other product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax
on March 26, 2021
Posted by: Robzilla62
I would have given 5 stars have been using a program for years, however, there was errors in the program that took me a long time to figure out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Needs Touchscreen
on March 26, 2021
Posted by: Flamson
Turbo tax needs to be touch screen capable and the "continue" button needs to either float so it stays near the middle right of each page or be at top and bottom of each page. It is frustrating to need to go to the bottom of each page to continue the return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is excellent
on March 26, 2021
Posted by: KWandKW
Great product. We had a complex tax situation this year. We sold a house, moved to another state and had 2 state returns. TurboTax handled it all very well.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax
on March 26, 2021
Posted by: AU Tom
Easy to use and follow, like uploading data from year before to make process quicker.
Written by a customer while visiting turbotax.intuit.com