Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Turbo Tax is great.
on March 24, 2021
Posted by: Vern2021
Worked well. Only problem was an occasional problem with saving the return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS VERY VERY TIME SAVING FOR US.
on March 24, 2021
Posted by: PRAVIN42
VERY GOOD & COOL EXPERIENCE & VERY EASY TO FIGURE THE TAXES.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great have been using it for years
on March 24, 2021
Posted by: pioneer forever
I have been using Turbo Tax for over ten years and will continue to ue
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First time TurboTax user
on March 24, 2021
Posted by: Bobby Janks
I got really confused while using TurboTax for the first time. I called the "help" line number and spoke to a tax expert named Debra and she patiently guided me through all the steps to help me complete the process. Thanks, Debra
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Positive Experience
on March 24, 2021
Posted by: Peterpoo
Generally easy to navigate, but room for improvement. It is not always obvious that an entry needs to be edited from the previous year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Took Money but cant file!
on March 24, 2021
Posted by: Lost Money 2
For the second year in a row you took my money for filing state taxes and put me in a do loop wanting more money but never completed the electronic filing. BAD BAD BAD
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Comprehensive but slow to load
on March 24, 2021
Posted by: Actively Retired
This is my 4th year using TurboTax. The program has handled my tax filing with no issues. It seems comprehensive, easy to follow and pretty much mistake proof. But the program loads verrrry slowly. Or maybe it's my impatience :-)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is good, shouldn't have paid for State
on March 24, 2021
Posted by: Gustaf60
Program works well after update allowed State filing after filing Federal. I shouldn't have paid extra $45 for the NY NR filing.
Written by a customer while visiting turbotax.intuit.com