Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Turbo Tax Easy Method
on January 30, 2021
Posted by: DaveDino
I step-by-step instructions and filing made it so easy!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 30, 2021
Posted by: Bass dude
I've used Turbo Tax for at least the past 20 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS AWESOME!
on January 30, 2021
Posted by: DaJuddz
We love the ease, speed and accuracy with which we are able to get our taxes completed and filed. It takes us from start to finish from 1-2 hours - and that is if we haven't collected all of our needed information ahead of time! LOVE IT!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
A Little too dumbed-down, updates, updates, update
on January 30, 2021
Posted by: metacman
Needs improvement. I though the tool was a little too dumbed-down. Users should have a setting to avoid the option to walk you through everything with a million questions. This should be replaced with a setting to decline this option permanently. Also, about 8 out of every 10 times I opened the TurboTax 2020 app, it pushed updates. And not just a small update package, it pushed the entire 200MB product all again, just as if it were the initial install. I understand having updates, but don't reinstall from scratch every update. Poor software design.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love using TurboTax
on January 30, 2021
Posted by: vl58
Easy to use and talks you through every step ` super product
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on January 30, 2021
Posted by: SGM Don
Turbo Tax is easy to use and quick to complete have used it for the last 10 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
not happy with charges
on January 30, 2021
Posted by: Vicki Raab
For the first time since I started using Intuit products decades ago I had to purchase a state for filing AND also pay to file. Lots of EXTRA charges this time. Wonderful and I retired so just don't need unwarned charges!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is my go to tax preparation
on January 30, 2021
Posted by: Chuck 31
I use Turbo tax every year to ensure my taxes are done correctly.
Written by a customer while visiting turbotax.intuit.com