Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
4
Just a couple glitches
on March 22, 2021
Posted by: C1h2a3s4
My return isn't simple, so it showed three problems in the software:
1) It didn't ask for the IP-PIN, I had to go to forms mode to put it in
2) No state tax in WA, but it insists on loading CA, and asks repeatedly for me to do State.
3) It asks for K-1 info that the trust doesn't report to me, namely the amount of the trusts dividends that are US, and the amount that's foreign. Since I do the trust, I could find the info.
1) It didn't ask for the IP-PIN, I had to go to forms mode to put it in
2) No state tax in WA, but it insists on loading CA, and asks repeatedly for me to do State.
3) It asks for K-1 info that the trust doesn't report to me, namely the amount of the trusts dividends that are US, and the amount that's foreign. Since I do the trust, I could find the info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick & Easy!!
on March 22, 2021
Posted by: KShay21
This was my first year filing my taxes on my own and I couldn't be more satisfied!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS EXCELLENT
on March 22, 2021
Posted by: YORTIS11
I WAS ABLE TO COMPLETE MY TAXES WITH EASE AND HAVE USED TURBO TAXES FOR OVER 10 YEARS. I HIGHLY RECOMMEND IT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Tax Software
on March 22, 2021
Posted by: Slic Ric
Very easy to navigate the software with very clear instructions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Generally good and thorough
on March 22, 2021
Posted by: Amyhob1
It was mostly smooth experience; it helped that I've been using this product for years. Only caveat is that I was confused about the RMD issue, for my company's pension. I was not aware until I asked my friend about it, that all of the pension amount from my company is considered RMD for the year. I spent 1/2 hour trying to figure it out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes filing taxes easy
on March 22, 2021
Posted by: Mang3
My second time filing taxes on my own and Turbo Tax makes it so much easier. I'll never switch and will always recommend them to all my friends struggling with their own filing as well!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazing
on March 23, 2021
Posted by: Penina770
I really appreciate that TurboTax keeps up to date with all the laws about taxes so I dont have to! It's incredibly helpful, and I couldn't do my taxes without it.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and Convenient
on March 23, 2021
Posted by: pillsburydo
I'm a first time filer, and I find TurboTax to be easy to use. I appreciate the fact how it walks you through each step and how it provides explanations for things that you might need more clarification on.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com