Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
4
Don't know how to handle clergy housing
on March 22, 2021
Posted by: Pastor Daniel
You had a place for clergy housing allowance, but we live in a parsonage (rectory/manse).
The fair rental value of the house and the utilities paid on our behalf need to go on the schedule SE, but you had no way of putting that in. Your format assumed an allowance and qualifying expenses.
The fair rental value of the house and the utilities paid on our behalf need to go on the schedule SE, but you had no way of putting that in. Your format assumed an allowance and qualifying expenses.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software - Painless Tax Prep
on March 22, 2021
Posted by: Lexter 1
Great Software, it takes the pain out of doing your taxes. I have been a customer for 25 YEARS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Makes Filing Easy
on March 22, 2021
Posted by: mclapp
TurboTax is such a user friendly product that makes it very simple for anyone to file their taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome tax software
on March 22, 2021
Posted by: papadoo111
i have been using turbo tax for many years. The software is easy to use and very accurate. look forward to using it each year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!!!!
on March 22, 2021
Posted by: Jenn 22 12345678
I had help from both Kesha and Robin. They were both so very kind as well as thorough. They spent hours walking me through step by step. They didn't get upset when my children demanded attention and they both patiently waited for me to tend to my 3 and 4 year old. I am a turbo tax customer for life!! Thank you Robin and Kesha!!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Love it
on March 22, 2021
Posted by: Noey Franklin
Easy to use. However, when we first put in our CD it wasn't talking or anything. We didn't know what was going on. So it seems a little confusing when you first open up.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No big deal!!!!
on March 22, 2021
Posted by: Feldy 88
You change the program every year and it takes some time to catch up.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It seems to have a bug this year
on March 22, 2021
Posted by: Patslark
Every time I click continue the program sends me out to my home page on my computer and I keep having to go back into to the program and in and out and in and out! Frustrating. Also, my last years AGI is correct, but it's not being accepted by IRS and my pin number isn't accepted but can't get back to it to change it if that would even work! So looks like I have to file snail mail!
Written by a customer while visiting turbotax.intuit.com