Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4 out of 5
4.4
(16,643 Reviews)
Open Ratings Snapshot
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
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Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5 out of 5
5
Thanks Turbotax!
on March 20, 2021
Posted by: LowFam
This was our first year filing jointly and Turbotax made it incredibly easy and stress free. When we had questions, there were definitions and images for assistance. The only aspect that takes some time is downloading the program, but that is an easy thing to deal with when the rest of the process is so easy to understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax makes this easy
on March 20, 2021
Posted by: Neely1
This year I got involved with Robinhood, Webull, Stocks, and Digitial Currency. Turbotax took the worry out of having these and was amazing as it imported everything for me. Made this so easy.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Good for Federal and Confusing for states
on March 20, 2021
Posted by: CNelson022
Overall the product is good but the state tax return causes some confusion. I moved to New Jersey from PA but kept my PA job and this seem to cause some confusion on what return should be filed for the NJ state return and took me much longer then expected.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great Turbo Tax!!
on March 20, 2021
Posted by: Butterfly Love
Thank for the option of preparing my own taxes without paying Tax Preparers most of my refund money.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Easy to use, accurate (BUT NOT PERFECT)
on March 20, 2021
Posted by: johnii49
Tried to add "authorized 3-rd party to discuss" on CA-540, but would not allow checking "YES", it was stuck on NO. I could add my name and phone, but not change to YES.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is great.
on March 20, 2021
Posted by: Bill 4
I have been using it for 20 years. Easy to import basic info from previous years filing.
I like the import feature for all transactions from my brokerage account.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Time consuming
on March 20, 2021
Posted by: raychopra
Everything is good but while paying for efile charges, takes forever.
Come on guys make it easy, someone is paying you so make it a quickie.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy Peasy
on March 20, 2021
Posted by: Handcuft
Been using TurboTax for about 15 years now and never any complaints.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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