Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
TurboTax User Friendly
on March 20, 2021
Posted by: Linx2
Well presented format, easy to read. "Help" feature is exactly that, a help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Terrific Turbo Tax
on March 20, 2021
Posted by: Damoodswing
Just have your forms handy, answer the questions, hit SEND.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is great for personal tax prep
on March 20, 2021
Posted by: Retired21
Turbo Tax is user friendly and easy to follow instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax can not handle NYS Subtractions Form 225
on March 20, 2021
Posted by: Joe Kools
TurboTax can not handle NYS Subtractions - Form 225
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I [heart] TurboTax!
on March 20, 2021
Posted by: Groovy Angel Cakes
I love how wonderfully easy you make it for me to do my own taxes, year after year after year after year. Thank you, TurboTax! You ROCK!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Poor input screens and help for state product !!!
on March 20, 2021
Posted by: ttaxveteran15
Federal Turbo Tax is great. Works well and has an abundance of quick access links to find out where values on a form come from. Step by step input features are strightforward and well layed out. State product (Montana) is another story. Input screens are minimal, include little information, are not linked to any state instructions, and provide limited quick connect information as to where the displayed values come from or how they are generated. I've used both Fed and State products for over 20 years and see continued improvements in the Federal product and a continued decline in the State product. Both do bring in prior year tax info so I still find the State product useful, but disappointing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Hard to read light colors for old eyes
on March 20, 2021
Posted by: jlfwi
ok but not as user friendly as previous years and harder to find some information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax, now sucks !!!
on March 20, 2021
Posted by: Saltjr
I've been using Turbotax since you started, and the last few years has been terrible, trying to keep up with software operating systems, and hardware.
Written by a customer while visiting turbotax.intuit.com