Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Awesome Program
on March 18, 2021
Posted by: RD Miller
Very easy to use. I have used it for 20 years and love it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX IS A GOOD METHOD OF DOING TAXES.
on March 18, 2021
Posted by: KENNETH20
MOSTLY A GOOD PRODUCT. DON'T UNDERSTAND WHY I HAD TO PAY $40 SERVICE FEE WHEN YOU CLAIM IT IS FREE TO SUBMIT A RETURN
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and accurate!
on March 18, 2021
Posted by: BillH2O
Was able to easily do my onw taxes with confidence. Didn't need any additional help!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I LOVE Turbo Tax
on March 18, 2021
Posted by: Stargate Lover
I have been using Turbo Tax for many years and have NEVER had an issue. Always reliable and accurate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is the best
on March 18, 2021
Posted by: Mavericks
Almost every step went smoothly. However, when I got to the question "Did you use the standard deduction last year" (or something very close to that), I went to the question pull down which said something like "If 2019s Form 1040 line 9 doesn't show $24,600 (or an amount very close to that), then you didn't take the standard deduction." I'm almost certain that that $24,600 figure is wrong. It should be $25,700. I took the standard deduction in 2019 and my line 9 shows $25,700. When I saw this $24,600 figure, I had to pause for a while before finally concluding that that number must be wrong.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax is very good except for Visual Impaired
on March 18, 2021
Posted by: MAGOO56
I've used TurboTax for many years and have always been happy with the product. However, for the last few years my vision has been fading and now I'm legally blind. The only way I can use the program is with my wife's help. I hope that future releases will give more attention to accessibility features so that everyone can take advantage of this program.
FYI: I answered the question "Your Family" correctly as I do have kids, but both are grown adults. The question wasn't clear if that's what it meant.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Cannot install on my computer,
on March 18, 2021
Posted by: howie888
Second year in a row cannot install on my computer. The problem is with the Microsoft .NET Framework. Required me to have 4.5.2. Downloaded and tried to install the required 4.5.2 ver. of .NET. Computer prompted already has the newest version. Cannot bypass.
Thinking of switching to other software.
Thinking of switching to other software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
it is inconveinent to send by snail mail
on March 18, 2021
Posted by: bizzermom
because i m filing late i have to send by snail mail and find a printer
Written by a customer while visiting turbotax.intuit.com