Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
4
Turbo Tax
on March 17, 2021
Posted by: 1Hink
Would be easier if I could just elect the standard deduction instead of going through the whole process. If there is away to do that it is not intuitively obvious.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2020 Turbo Tax Review
on March 17, 2021
Posted by: GP75
Well structured and concise process. Also, it's easy to save partial work and then recover to complete at another time. I also like the windows at the top of the screen that show estimated refund/owed as you input information.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 17, 2021
Posted by: Pakin7
Everything about Turbo Tax is great, simple to use and they explain everything in depth. I have to trust them because I do not understand the legal jargon of the government. I wish they would speak simple English.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great product
on March 17, 2021
Posted by: daveid
this program is easy to use and easy to understand, not complicated at all since i've used it for several years in a row and it just puts most of the info in from last year and all i have to do it put in a few pieces of info from my w2, not even all of the boxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Economic Impact Payment
on March 17, 2021
Posted by: TerenceNoel
Okay, except for a problem with the latest Economic Stimulus Payment which automatically entered $2,400. Shouldn't that be $2,800 ($1.400 each)?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use tax software
on March 17, 2021
Posted by: rickey84
Always a great experience. Easy to use software. i am confident that my tax info is correct.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
20 year using TT and it works great
on March 17, 2021
Posted by: Spike09
Would like to see better intro using income filing with SSA-1099 had to go back and look for it , but other than that found the rest of the software very easy to use. Cheaper than going to a tax preparer who has you get all the info needed which you use in Turbo Tax saving $400.00.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax 2020 Tax Year
on March 17, 2021
Posted by: Michael DiPiazza
In addition to the annual fees for using Turbo Tax, I need to spend over $100.00 to complete the process. Not pleased with this situation.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com