Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Long time Turbotax user
on March 16, 2021
Posted by: JanAG103
TurboTax is so fast, easy and accurate. I've used it for years, never a problem or audit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on March 16, 2021
Posted by: kam3981
easy to use. walked through all the steps one by one
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Never "do the math" again
on March 16, 2021
Posted by: Lolly80
I have been using Turbo Tax for more than 15 years. It is clear, concise and every year features improvements that make it easier to use. I particularly appreciate the references to the previous year's return. When one is my age, one appreciates having the old memory jogged.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very helpful
on March 16, 2021
Posted by: Billy Bob 2
sometimes confusing but got through it and it made things much easier
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on March 16, 2021
Posted by: pbosh
The program on Turbo Tax was comprehensive, thorough, and easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on March 16, 2021
Posted by: Kelly and May
easy to follow, will refer to friends, and will use it again next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax Could Be Clearer
on March 16, 2021
Posted by: Dodoh123
I have been using TurboTax at home for at least 5-6 years. It is great to have the convenience of doing your taxes in the comfort of your home and at your own pace. However, I noticed this year (2020 version) that there were several questions and areas that were not explained clearly. I had to do more investigative work on my own to understand if I should complete certain areas for tax purposes. TurboTax could and should take the time to better clarify and explain each item. The links to click for more info. are helpful, but that does not appear everywhere.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Works For me
on March 16, 2021
Posted by: David 45
Easy to use, walks me through everything, has explanations for what I don't understand.
Written by a customer while visiting turbotax.intuit.com