Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4 out of 5
4.4
(16,643 Reviews)
Open Ratings Snapshot
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
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Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
1 out of 5
1
Forced to use this
on March 15, 2021
Posted by: SteveIsStuck
If the federal website was properly funded and useable, I would never be here. Instead, this site scams my friends into paying for tax filing even if they're eligible for free file and I'm stuck using it as well. I have to sign in to my account 5 times just to file my return once. Getting my previous return for AGI verification is very complicated and when I ask to see it, I have to give them a reason. Like I'm in grade school and need to go the the restroom.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Simple,easy and awesome to use
on March 15, 2021
Posted by: msdka
Fast, great and easy to use. Did not take long to do the taxes and receive a confirmation my taxes has been sent in.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TURBO TAX ROCKS!
on March 15, 2021
Posted by: STEPHY82
It was easy and fast to file both federal and state taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Better results then my (now former) CPA
on March 15, 2021
Posted by: Bo Diddle
I was surprised by the amount I owed in Federal taxes when I received my return from the CPA, thank goodness I did not have him send it in. I got TurboTax to see if my results differed, and boy did they. It is very evident that my CPA did not go through my return and all my documents thoroughly. I simply entered all the requested information and, although it was labor intensive, the $1200 difference made it soooooo worth it. I was worried that perhaps I put something in the wrong area, and that somehow my entries were fraudulent, but I went back through everything and it all worked out the same. The final tax review done by TurboTax set my mind at ease.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
ALWAYS HELPFUL
on March 15, 2021
Posted by: SHS60
It is easy to use and I'm always satisfied when I'm finished.
This program makes a tedious task less so.
Thank you but wish it cost less for seniors
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
easy
on March 15, 2021
Posted by: pottssayler
awesome to follow and very helpful. I used it before about three years ago, and now I am happy to use it again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love Turbo Tax!
on March 15, 2021
Posted by: KelliKelly
The easiest way to do your taxes. Turbo tax is easy peasy and fast.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Final filing problem
on March 15, 2021
Posted by: buzfwb
For the final filing to charge the state return to my credit card some of the forms were a bit larger than my laptop screen. I was able to continue only by tabing through the form until I could see the top of the form and guess that the tab was there. Then hit enter to continue.
Written by a customer while visiting turbotax.intuit.com
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