Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
TurboTax is Easy Tax Preparation Method
on March 15, 2021
Posted by: Elkhunter123
I've used TurboTax for years and have always been very satisfied
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent, BUT.....
on March 15, 2021
Posted by: lwatson23
Make it easier to pull down previous versions of turbo tax returns from the software on the computer without going through activation codes again!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2020
on March 15, 2021
Posted by: dodge2017
I am having trouble finding state fee to pay $25 fee.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax great CD
on March 15, 2021
Posted by: JW5053
TurboTax was is easy to step through for a first time user.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Convenient and easy-to-follow!
on March 15, 2021
Posted by: MaryRose112
For someone who fears tax season, TurboTax makes it simple for me to complete all my paperwork and get my returns fast!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Hidden state e-file fee
on March 15, 2021
Posted by: Jon Tax
Hidden state e-file fee when you already purchased the state portion makes me question if I want to use Turbo Tax again...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on March 15, 2021
Posted by: jungkook
Really easy an fast to file with turbo tax.................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Problem in Apple version
on March 15, 2021
Posted by: Smokeys mom
I had an Apple laptop and my sister had a non-Apple computer. We had K-1s for my mother's estate. My sister had no problem inserting that information and filing electronically. My version of the software would not take the K-1 information as a non-business entity and since there was no 1099-B info for this situation I had to file by mail. And that was after Intuit already took my $25 for state electronic filing on my credit card.
Another issue, Intuit fails to explain to the customer that having $25 withdrawn from your refund incurs a $40 charge! A little disproportional to say the least.
Another issue, Intuit fails to explain to the customer that having $25 withdrawn from your refund incurs a $40 charge! A little disproportional to say the least.
Written by a customer while visiting turbotax.intuit.com