Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
3
Not your best year.
on March 15, 2021
Posted by: JBercaw
TurboTax did not pick up all of our information from last year's file, something it has done in years past. Also, I was asked questions about self-employment tax, which I never understood, and I was never asked in years past. It was apparently over the crappy $74 I made from book sales last year. Having no idea what I was supposed to do, I ignored the questions, and TurboTax eventually quit asking me about it. In addition, I'm not a fan of being taken to the actual form to make corrections. If I could fill out the forms, I wouldn't use TurboTax.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent tool
on March 15, 2021
Posted by: nathmitche
Excellent tool for preparing individual taxes. Use it each year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple is best
on March 15, 2021
Posted by: Taliesien
What is most enjoyable, if taxes can ever be calleed enjoyable, is the simple and direct step by step instructions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Have used since Turbo Tax came on the scene!
on March 15, 2021
Posted by: Sheco1
Easy, fast, saves info from preceding year and guides you through any new tax laws!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
YEAR OF THE COVID
on March 15, 2021
Posted by: grandma jackieK
WITH ALL THE TURMOIL, A SIMPLE RETURN IS GREAT. HOWEVER I HAVE HAD A SNAG ON MY PIN NUMBER
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Good and efficient
on March 15, 2021
Posted by: zouzoube
very familiar with TurboTax and excellent support staff
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Accurate and easy to use.
on March 15, 2021
Posted by: RedViking
This is my 12th straight year of using Turbo Tax. As usual, it was easy to use and accurate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Good Review
on March 15, 2021
Posted by: Otoo
TurboTax was very straightforward and easy to use. I used the step by step help just to make sure I did not miss something. I have used it for many years and will continue to do so.
Written by a customer while visiting turbotax.intuit.com