Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4 out of 5
4.4
(16,643 Reviews)
Open Ratings Snapshot
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
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Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5 out of 5
5
Solid, but still room for future improvements
on March 14, 2021
Posted by: Volleyball5687
Recommend that we revisiting a section all previous answers should be remembered, including yes/no and check boxes so can revisit, make 1 change, then move forward without needing to re-answer other questions unless want to change answer.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
City Tax Form Problems
on March 14, 2021
Posted by: JF09
Overall TT is ok. This year it did not handle a change with my city taxes very well. I moved to a home office and TT did not use my local wages as shown on my W2. TT used box 1 from the W2 instead of the local wages as shown in box 18. At least there is a way to override incorrect data being pulled from another form.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy Breezy way to account for all your finances,
on March 14, 2021
Posted by: Poppo1955
I have been using TurboTax for over 10 years, and have never had an issue, even Itemizing my returns. Income, Investments, Property Taxes, Charitable Contributions are all accounted for. 2 thumbs up
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great
on March 14, 2021
Posted by: Zfar
Good job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very Accurate
on March 14, 2021
Posted by: Dustin6708
Easy to follow instructions. The notification was of the IRS acceptance was good.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is Great!!!
on March 14, 2021
Posted by: dawhmdt
I have used TurboTax for more than 10 years. TurboTax makes doing my taxes a breeze.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is definitely the best.
on March 14, 2021
Posted by: Rob The Cob
I do think that TurboTax is the best product of its kind on the market. I've used Turbotax for the past 20 years and I've always been impressed. Whether I had a business on the side or just needed to use the standard deduction, I've always relied on TurboTax to get me to the other side of completing my Taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good Tax System
on March 14, 2021
Posted by: JoJo Flamingo
It's always been a great way of filing my taxes. I've never had an issue. I'm deducting one star because I was supposed to receive the state filing for free but had to pay for it. I followed instructions and logged into Intuit Turbo Tax to correct the problem but it didn't work. Still had to pay for the filing of the state return.
Written by a customer while visiting turbotax.intuit.com
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