Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4 out of 5
4.4
(16,643 Reviews)
Open Ratings Snapshot
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
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Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5 out of 5
5
love
on March 14, 2021
Posted by: fitz15
from California
so easy. I use this every year and will continue to use it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Do not allow you to file for prior years via e-fil
on March 14, 2021
Posted by: janey day
from Seattle, WA
it sucks. I had covid last year so I did not file my taxes. When I tried to do it this year, I had to get the old TurboTax software, and then I also find out that I cannot efile.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I will have no other software do my taxes
on March 14, 2021
Posted by: The Dude of DBQ
from Dubuque, I
I had a self-induced hiccup where I feared I may have to pay $605k in taxes only to find out I did a typo... do not mistake a period for a comma was what your help desk found.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is straightforward and easy to use!
on March 14, 2021
Posted by: Mike207272
from South Dakota
I really like how TurboTax walks you through the income and expense sections and asks questions!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good w some shortcomings
on March 14, 2021
Posted by: John de Sergipe
from Venice, FL
Have used TT for several years and like it, yet wish it were not so slow and wish it had better context sensitive help. On this year's, I found an apparent bug where I wanted to print only my state return and selected as such, but the federal was included after the state and I could only eliminate it by selecting out those pages. If I had not checked I would have wasted 10 pages of paper and ink.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
very simple
on March 14, 2021
Posted by: mikey716
from NJ
very easy.i want to make preparing and filing my taxes as easy as possible and turbo tax makes that happen.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
I love TurboTax!!!!
on March 14, 2021
Posted by: pywakit13
from NJ
I love the simplicity of TurboTax. I feel very secure using it and know I am getting the best refund!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
2020 TurboTax
on March 14, 2021
Posted by: Juju29
from Ohio
There were a couple deductions that could not be entered via the step by step. The screen was blank. Had to go to the form to input the figures. Software glitch?
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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