Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Turbo Tax is awesome and super easy to use.
on January 29, 2021
Posted by: Mike1854
Turbo Tax is super easy to use and has a lot of helpful hints throughout the process. I have used it for 15 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Breezy!
on January 29, 2021
Posted by: MCD0823
I just filed my first 1040 return with turbo tax. The step by step design and explanations made it a breeze. Thank you Turbo Tax for making my E-file federal and state return an easy process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is outstanding!
on January 29, 2021
Posted by: CJAult
I've been using TT for at least 20 years and it only get better each year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 29, 2021
Posted by: George19771
Used it for years and if I ever had a question their experts are always helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I use TurboTax every year
on January 29, 2021
Posted by: cshaletx
I have been a TurboTax user (and a big fan) for many years, and so would have loved to give it 5 stars here, but I can't, for two reasons:
1. The main reason: I kept coming up against a blank screen over and over while stepping through the process. I could always click on a tab at the top and work my way back to where I had been, but it's very disconcerting to run up against a completely blank screen and wonder whether or not you actually completed what you were supposed to.
2. We used to be able to share the downloads with other family members, up to a certain number of downloads, but it doesn't appear that we can do this any more.
1. The main reason: I kept coming up against a blank screen over and over while stepping through the process. I could always click on a tab at the top and work my way back to where I had been, but it's very disconcerting to run up against a completely blank screen and wonder whether or not you actually completed what you were supposed to.
2. We used to be able to share the downloads with other family members, up to a certain number of downloads, but it doesn't appear that we can do this any more.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Easy!
on January 29, 2021
Posted by: MEB11
I appreciate the process TurboTax takes me through so thoroughly!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Software
on January 29, 2021
Posted by: DOCJr1039
Was able to prepare my taxes with little to know help using this software
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as usual
on January 29, 2021
Posted by: DSimon111111
Have been using for at least 10 years..............
Written by a customer while visiting turbotax.intuit.com