Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
3
What happened to the SAVE page ?
on March 12, 2021
Posted by: Old Engineer 2021
As usual, turbotax is easy to use and works well except for this year where there is a page to print a copy but in past years, there was a specific SAVE function. What happened?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very easy to use
on March 12, 2021
Posted by: Permm
Very easy to use. Didn't take long to do taxes at all.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS AWESOME
on March 12, 2021
Posted by: NARENDRA K
TURBO TAX IS VERY GOOD!! IT SOLVES MY PROBLEM. MY FAMILY IS VERY HAPPY WITH THE RESULTS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great, easy ti use product
on March 12, 2021
Posted by: DSRobin
Loyal customer for past 10-12 years. Recommended to my kids (30 &34) and, as a H.S. teacher of Personal Finance, to my students.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on March 12, 2021
Posted by: mfch
Walks me right through everything. Very easy, even the deductions were easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best on-line product
on March 12, 2021
Posted by: Ingraam2
Very easy to install. Looks to previous returns to save time entering your information.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on March 12, 2021
Posted by: Lasalle60
Everything are presented clearly that I completed it with no support.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2020 not as user friendly as prior versions.
on March 12, 2021
Posted by: Dan123ABC
Things that should revert to previous:
1- Printing of forms necessary for mailing in state returns. It was much more obvious in earlier versions. It seems like they are pushing you to E-file state.. In my case why should I spend the extra money ($20 ish) when I owe the state money???
2- It seemed like there was a screen that said what was necessary to include with the mailed in state return... I think I saw it once, but was not able to find it again.
3- If I recall correctly in prior versions when you were working on possible deductions there was a hint that certain types of deductions had to be more then xx % of gross adjusted income. I don't see that in here... so you have to enter values to determine if the items are deductible (if you add them and the amounts are not enough it tells you "too bad, not deductible, it needs to be over xx % of income." If you had the guidance earlier you could see if it was worthwhile trying to find the values to use.
1- Printing of forms necessary for mailing in state returns. It was much more obvious in earlier versions. It seems like they are pushing you to E-file state.. In my case why should I spend the extra money ($20 ish) when I owe the state money???
2- It seemed like there was a screen that said what was necessary to include with the mailed in state return... I think I saw it once, but was not able to find it again.
3- If I recall correctly in prior versions when you were working on possible deductions there was a hint that certain types of deductions had to be more then xx % of gross adjusted income. I don't see that in here... so you have to enter values to determine if the items are deductible (if you add them and the amounts are not enough it tells you "too bad, not deductible, it needs to be over xx % of income." If you had the guidance earlier you could see if it was worthwhile trying to find the values to use.
Other item- ran the check for errors twice and resolved them all prior to e-file. I had to step away for a while, when I came back it found several more errors that needed correction- why didn't it find those the earlier review??
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com