Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Turbo Tax is Easy!
on March 11, 2021
Posted by: Cowgirl124
I love the way Turbo Tax will take you through the process step by step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is "OK"
on March 11, 2021
Posted by: Ken7358
I have used Turbo Tax for many years. This year I had an experience that caught me off guard that seems to be a "fail" on TT test runs. I had to "fix" 12 errors on documents where it was asking for information that was already on the document: addresses, zip codes, cities, etc. I thought it was an error on part of TT programing. Everything else went real smooth.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Missing input sheets for deductions!
on March 11, 2021
Posted by: Gregory in Havasu
I have used TurboTax for years. First time there has been a major error. When clicking on completing a deduction line item, the program sends me to the form rather than the traditional info sheet. Not good for those who are not very familiar with taxes or this program. Someone needs to fix his now!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Good
on March 11, 2021
Posted by: Theodorerbar
Easy to use
Works well with my computer
It Makes filing more accurate
Works well with my computer
It Makes filing more accurate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use.
on March 11, 2021
Posted by: Pivot
Like that it reads data from previous year for comparison.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax works very well for most people.
on March 11, 2021
Posted by: HercOne
I may be unusual, in that I'm retired from the US Military as both a civilian and as a military officer. Therefore some of my tax considerations involve both the OPM and DFAS. With the OPM, the taxable amount of my retirement is not determined, so I need to get the simplified method worksheet (A) which I did not find in Turbo Tax. The instructions would also help. It's a difficult worksheet to use the first or second time, so more explicit instructions would be great, such as the fact that the data entered is dependent on what was entered the previous year(s).
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Been using for many years
on March 11, 2021
Posted by: Kanudawg1
I have been using Turbo tax ever since my Brother-in -law send me a copy when he worked for Intuit. I trust you guys to do things correctly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is a great Tax tool
on March 11, 2021
Posted by: TreborCam
I have been using TurboTax for 10+ years. It is a great piece of software for doing taxes.
Written by a customer while visiting turbotax.intuit.com