Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
TurboTax is great
on March 9, 2021
Posted by: Grandma Le
I have used TurboTax for more than ten years! I love that it keeps up-to-date on tax laws and changes from one year to the next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gets Easier Every year
on March 9, 2021
Posted by: revrup
We have been using Turbo Tax for more than 10 years and even though we are now Senior Citizens (79 years young) we found the process of completing our tax returns (Federal and State) easier than ever. 4 hours from the time we opened turbo tax until we finished them. We put them away for the night and looked them over the next morning to make sure everything was A-OK.
Couldn't be happier to have this completed once again.
(Oh, we did purchase the Audit protection package. We had a surprise from the IRS regarding our 2018 taxes in November 2020. A mistake on our part. Not a major problem but a small penalty and a hefty interest charge.)
Couldn't be happier to have this completed once again.
(Oh, we did purchase the Audit protection package. We had a surprise from the IRS regarding our 2018 taxes in November 2020. A mistake on our part. Not a major problem but a small penalty and a hefty interest charge.)
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on March 9, 2021
Posted by: Keros
Used Turbo tax program for a long time and love it
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Have used TurboTax for years. Still the best!
on March 9, 2021
Posted by: saburton40
I have used TurboTax for over a decade, and it's still one of the best programs. It's so easy to do mine and my mother's taxes with the greatest of ease. It saves serious time and money, and I intend to continue using it.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo was good
on March 9, 2021
Posted by: Jmaster 77
Turbo tax was easy to use. The one problem came when it tried to update. I had to delete the program and re-install. I tried manual install the updates and still would not work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Awesome
on March 9, 2021
Posted by: Gwen415
Turbo Tax is Awesome, very easy to use and very simple
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
seems to have more issues with the software
on March 9, 2021
Posted by: techbritton
Had issues on paying for the state filing, using a credit card
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy peasy lemon squezy.
on March 9, 2021
Posted by: lostcar
Program walks you through the process step by step.
Written by a customer while visiting turbotax.intuit.com