Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
3
Generally good.
on March 9, 2021
Posted by: bob636465
TurboTax doesn't adequately help with clergy housing allowance exemption. Since many pastors have this complaint, why not devote a question in the process when entering retirement income.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Been using TTAX for many years, always excellent
on March 9, 2021
Posted by: Old Aggie
I have used TTAX since its inception and before when Michael Chipman created it back in the 1980's
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Backup/Restore
on March 9, 2021
Posted by: wlcgreg
I'm using new computer and would like to access my 2019 tax data for 2020. How can I backup 2019 and restore to TTax 2020?
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is very, very detailed missing nothing
on March 9, 2021
Posted by: KB133
Turbo is easy to use. It steps through all the required forms and information needed to accurately file income taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Almost perfect this year! (2020)
on March 9, 2021
Posted by: BobPhilly144
I've filed my taxes using TurboTax for more than 10 years. The software has always made the process easy and stress-free, and I've always felt confident that TurboTax ensured I received the best refund.
I'd say this year was the easiest and quickest experience yet! The flow of all the questions seemed smoother and faster, and the software flawlessly took COVID-19 into account when determining my income and tax liability - including accounting for early 401(k) distributions and not receiving any stimulus checks in 2020. Bravo!
The *only* nitpick I have with the process is that right at the end(!), immediately before e-filing my return, I was asked to fill in a bunch of information on the home office deductions form (I think that was it), when I had already said I had no business expenses. So I just checked the "don't include this form in my tax return" (sic) box at the top of the form TurboTax presented, and ignored the rest, even though TurboTax kept asking for the information.
I guess the process will never be *completely* perfect (what in this life is?), but this year was the best one yet for using TurboTax. Keep up the great work!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
no problems this year it was great !!
on March 9, 2021
Posted by: bpl2001
I only do taxes for myself and my son. This year was smooth sailing. Thank you!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
It wont print the forms!
on March 9, 2021
Posted by: none on this form
All went well until trying to print forms and it won't print, I have never had this problem in previous years with turbo tax, why this year?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent technical assistance
on March 9, 2021
Posted by: RMF000
Jerry was courteous, professional, knowledgeable and prepared.
Written by a customer while visiting turbotax.intuit.com