Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Great tax program
on March 9, 2021
Posted by: Bob 16231
Been using turbo tax for years and it always makes my return easy and quick. this year there was a program error in the Louisiana software but it has been corrected
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible experience with turbo tax this year.
on March 9, 2021
Posted by: Customer First
Software glitch with NY tax return causing major delays in filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a lifeboat in the sea of Tax law
on March 9, 2021
Posted by: JBob2020
I have used Turbo Tax for ten years now and wouldn't consider doing my own taxes without it. Calculations are always correct. Forms are always properly filled out. The interview technique reminds me of things that need to be addressed. The small "helps" provide great explanation to guide your thinking. The electronic download of tax files from other financial institutions is a great way to save time and improve accuracy. This is a great product!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Program
on March 9, 2021
Posted by: Joe NC
Have used Turbo Tax for 20+ years never had a problem. Easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Wording Can Still Be Improved
on March 9, 2021
Posted by: Started With MacInTax
As a long-time user, it's surprising to still find lines in the step-by-step instructions that still need to be made clearer, and still need to emphasize key concerns more strongly. Fro instance, the section dealing with Roth IRA conversions is not well-written.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Al's house
on March 9, 2021
Posted by: Pegalhar
I've used for 10 years and it gets easier and leads an individual through step by step so most of us can follow.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great as Usual
on March 9, 2021
Posted by: Sonny173
I've used this program over 20 years mainly because I trust it. The transfer of information from the previous year's taxes is a great feature.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on March 9, 2021
Posted by: brobin
I completed my tax return in the privacy of my home at my convenience. But more importantly I feel confidant that my taxes were done properly.
Written by a customer while visiting turbotax.intuit.com