Customer reviews from Google LLC
Google - Pixel 5 5G 128GB (AT&T)
Average customer rating
4.2
(877 Reviews)
Rating breakdown 877 reviews
5 Stars
499
4 Stars
201
3 Stars
99
2 Stars
36
1 Star
42
78%of customers recommend this product.
(
685 out of
877)
Customer Reviews for Google - Pixel 5 5G 128GB (AT&T)
Customer Rating
5
Review
on July 6, 2021
Posted by: Amarilys
So far, so good. Impressed with upgrades and new features!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great
on July 6, 2021
Posted by: Keith
I love this phone it's great. It's nothing what I have heard about.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Somewhat disappointed
on July 6, 2021
Posted by: Arcog
I have had 4 Pixel phones, 2-3 Samsung's,and 1 iphone. Generally, I have been happy with my phone upgrades; unfortunately, this time I can't say the same as I haven't noticed any major improvements. Moreover, I regard eliminating the face recognition and a major negative.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, July 7, 2021
We appreciate your feedback and are sorry to hear that you are disappointed with your Pixel 5.
If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Great phone with long battery life
on July 8, 2021
Posted by: Wendy S
I upgraded from a Pixel 3, and have not been disappointed. The battery life seems to be more than double the Pixel 3. It took a little bit to get used to the swiping actions that replace the home and back buttons. The display is clear, the phone is a great size, and it has plenty of space for my apps and photos. The transfer process for files and was very quick and easy.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Hearing Impairment
on July 8, 2021
Posted by: Hearing Impairment
Bought the phone because it had a good review for hearing impaired. Very disappointed in the ring tone,alarm sound etc, email still not working. I'm bringing it back if I can't fix the problems and getting another Iphone. My hearing aids still don't work with the app even though it's all set up.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, July 9, 2021
The Pixel 5 meets the hearing aid compatibility (HAC) requirements set by the FCC. For more information, see: g.co/pixel/hac.
If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
The Right stuff
on July 8, 2021
Posted by: Ricardo
I’ve been using the Google Pixel 5 for about a week now and I must say that I love the fluidity of the refresh rate without a hitch. All of the Google software is baked right in without any bloatware that can be intrusive. I also love the the battery life on my pixel 5 which gets me by my whole productive day and still have 50% of battery life left. Oh and I almost forgot that when a new software is released, you get it too and don’t have to wait for a year or more!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nice Phone
on July 9, 2021
Posted by: misner18
Love this phone. Has an awesome battery and takes great pictures!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Pixel 5
on July 10, 2021
Posted by: Anonymous
I find it hard to close out things. If I take my finger to push like FB away when I open it I don't know how to start something new
I would recommend this to a friend!
Written by a customer while visiting Google LLC