Customer reviews from Google LLC
Google - Pixel 5 5G 128GB (AT&T)
Average customer rating
4.2
(877 Reviews)
Rating breakdown 877 reviews
5 Stars
499
4 Stars
201
3 Stars
99
2 Stars
36
1 Star
42
78%of customers recommend this product.
(
685 out of
877)
Customer Reviews for Google - Pixel 5 5G 128GB (AT&T)
Customer Rating
4
My first Google Phone/Pixel 5
on June 30, 2021
Posted by: Jonathan
Negatives first:* The phone has a shorter battery life than what I had hoped. Google news, YouTube, and some gaming will eat into the battery charge. I'm concerned about using mapping software like Google maps without a charger. *There is no weather app. You have to download one from the Google play store. It's a little thing, but I liked my weather app on my Apple phone.*You can't create a new label in Gmail on a Pixel 5! This one hurts. I got a Google phone to do Google things. Ironically, I have to go to my Ipad, open up my Gmail, and create a label with my iOS device. I have to go to an Apple device to do a Google thing. Head scratcher. *I have to download an app from AT
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Too Small
on June 30, 2021
Posted by: Anonymous
The pixel 5 is to small compared with others in the market
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, July 1, 2021
We're sorry to hear that you are disappointed with your Pixel 5.
The Pixel 5 has a 6.0" OLED display. To see the full list of tech specs, please visit: g.co/pixel/specs.
The Pixel 5 has a 6.0" OLED display. To see the full list of tech specs, please visit: g.co/pixel/specs.
Written by a customer while visiting Google LLC
Customer Rating
4
Google Pixel 5
on July 1, 2021
Posted by: Kavitha
The device looks sleek. I have been exclusively using Apple phones for almost 10 years now and this is my first Android device. While the device look cool, there is an element of delicateness that prevents me from feeling safe about handling it comfortably. Also it will be nice to have wired ear plugs for this device (Yet to find out if it's available). Thanks for taking feedback!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Better than four not as good as three or two
on July 2, 2021
Posted by: Spatafizzle
Better than four not as good as three or two. Battery life is really good, glad they brought back the fingerprint sensor, otherwise, very glitchy, and feels cheap.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, July 2, 2021
We appreciate your feedback and are sorry to hear that you are disappointed with your Pixel 5.
The best way to compare the Pixel 5 to another Pixel device is to compare the tech specs. To see the full list of tech specs, please visit: http://goo.gle/specs.
If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
The best way to compare the Pixel 5 to another Pixel device is to compare the tech specs. To see the full list of tech specs, please visit: http://goo.gle/specs.
If you need any support from us, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Still a great phone
on July 2, 2021
Posted by: Cas56
Just went from a Pixel 3 to a Pixel 5 with no hiccups. Same great features and a seamless transition to a normal sized phone. I'm a Pixel person for life
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome phone
on July 2, 2021
Posted by: Timothy
I have had the phone for a couple weeks and so far so good. I upgraded from the original Pixel. I like the camera and the 5g speed. Nice display and good reception are other advantages. It will be awhile before I explore all the features.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great phone
on July 3, 2021
Posted by: PeterT
Great phone. It operates smoothly without delays. The sounds it's great. As always the camera great
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Bluetooth connectivity with vehicle
on July 4, 2021
Posted by: Sebas
Bluetooth connectivity suddenly disconnects at random intervals and it hinders the music listening experience. Bluetooth needs to be improved ASAP
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC