Customer reviews from Google LLC
Google - Pixel 5 5G 128GB (AT&T)
Average customer rating
4.2
(877 Reviews)
Rating breakdown 877 reviews
5 Stars
499
4 Stars
201
3 Stars
99
2 Stars
36
1 Star
42
78%of customers recommend this product.
(
685 out of
877)
Customer Reviews for Google - Pixel 5 5G 128GB (AT&T)
Customer Rating
5
Good Value
on April 20, 2021
Posted by: Keyang
Good value for what you're paying, good battery life
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Not enough
on April 20, 2021
Posted by: Theron
It just isn't quite a pixel. It's more of an "a" model. The form factor is great, I like how lightweight it is but the camera and performance don't stack up. I'm actually returning it because I had audio issues. I hope that there are future pixels targeted at flagship sector again. The pixel UI and launcher are the best experience a smartphone has to offer and I will miss using it until that happens.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, April 22, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
To fix sound problems, please visit: http://goo.gle/soundissues.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
To fix sound problems, please visit: http://goo.gle/soundissues.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent Device
on April 20, 2021
Posted by: cwmstevens
I am thrilled with my Pixel 5 despite the gaggle editors who falsely equate phone quality with minimally relevant hardware specs. The phone is a dream. Google's open approach and integrated software portfolio needs to be experienced to be appreciated. I've had enough time with it to say that it excels in all areas that matter to me: (1) camera is excellent; (2) fingerprint scanner does not rely on face recognition; (3) amazing battery life; (4) integrated Google experience; (5) 5G via Google Fi.(6) back button; (7) single-handed navigation (8) Dark Mode; (9) awesome call screening and "hold" call back. It's a wonderful phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
So Far So good
on April 20, 2021
Posted by: Anonymous
Only had a it a few days ... but was up and running within minutes of plugging in my SIM card. My last phone was the Pixel 3 and the transfer was seamless. The 5 didn't restore all my settings (specifically the groups and screen set up) but that could have been because I wasn't on wifi. Battery life is great, camera is quick and responsive.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
I like the phone , except the small screen.
on April 20, 2021
Posted by: demo1234
They are great phones. If you are used to a samsung note or galaxy you will be spoiled and not like the size of the pixel screen.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
My thoughts
on April 21, 2021
Posted by: Anonymous
I am enjoying my Google Pixel 5 works well the camera is great and 5 g is awesome if you get a tower. I am disappointed there is no XL version :-( otherwise great phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Regularly loses service and needs to be rebooted
on April 21, 2021
Posted by: Dan W
About once a day, I have to reboot the phone in order to get reception. It's not the coverage area, because I don't move locations to recover service, the phone simply doesn't recognize that it has service until I reboot it. Pretty annoying.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, April 21, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Great, small
on April 21, 2021
Posted by: mechdesigner87
I would give it 5 stars if it were larger. Coming from a Pixel 2 XL, its hard to get used to, but Google felt the need to not offer a Pixel 5 XL . Other than that, its fast, esy to use!
I would recommend this to a friend!
Written by a customer while visiting Google LLC