Customer reviews from Google LLC
Google - Pixel 5 5G 128GB (AT&T)
Average customer rating
4.2
(877 Reviews)
Rating breakdown 877 reviews
5 Stars
499
4 Stars
201
3 Stars
99
2 Stars
36
1 Star
42
78%of customers recommend this product.
(
685 out of
877)
Customer Reviews for Google - Pixel 5 5G 128GB (AT&T)
Customer Rating
5
Píxel 5
on April 19, 2021
Posted by: Anonymous
The phone works as advertised and does it's job well making life easy by always being a search away from anything you need to know.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome phone and AMAZING battery life!
on April 19, 2021
Posted by: Dhaval
Great phone. Takes amazing pictures. Has great battery life.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Don't buy this phone.
on April 20, 2021
Posted by: Pkinabrew
Phone did not work from the day it was received. Sometimes it rang but most of the time it didn't. My daughter would constantly text me saying answer your phone. Sometime I got text messages and sometimes I didn't. My daughter had a google pixel 3 that she bought new so she was constantly looking at my phone and trying to fix it. Finally returned it. Don't buy this phone.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, April 20, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with fixing network connection problems, please visit: http://goo.gle/3sYJmm8.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2
Very disappointed
on April 20, 2021
Posted by: Josh
I've been a Google phone fan for a number of years now, and when I got to the Google Pixel 5 I had some high expectations. Unfortunately, none of those expectations were close to being met. The picture quality was better on my Pixel 3 XL, the camera was better, the battery life was better, just about in every category the Pixel 3 XL was much better than the 5.The reason I only give it two stars instead of just one, is that the phone does function. It works just fine, just not as well as its predecessors.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, April 20, 2021
We appreciate your feedback and are sorry to hear that you are disappointed with your Pixel 5.
The best way to compare the Pixel 5 to a previous generation Pixel device is to compare the tech specs. To see the full list of tech specs, please visit: http://goo.gle/specs.
The best way to compare the Pixel 5 to a previous generation Pixel device is to compare the tech specs. To see the full list of tech specs, please visit: http://goo.gle/specs.
Written by a customer while visiting Google LLC
Customer Rating
5
Wife
on April 20, 2021
Posted by: Kathy
I love my new Pixel. It's more fun than the Samsung I had. Wish it had better news, though.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel 5 Review
on April 20, 2021
Posted by: JoseTapia1027
So right off the bat, I just wanna say that this phone is my favorite android ever! I love the smaller size it comes in that fits perfectly in my hands. The battery life and camera are the best in the smartphone market right now that's made by one of the premier smart phone manufacturers. The same size bezel on each side of the phone make it very pleasant to look at with the display itself being beautiful and vibrant. Access to the newest form of android is also one of the points that made me switch over from OnePlus. Overall, this phone is such an amazing product especially if you're in the Google ecosystem!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel5
on April 20, 2021
Posted by: wrblair
The phone is a good size. Screen is easy to read in light mode, a little hard to read in dark mode. Battery life is a major improvement from Pixel 3.Speed is good.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Pixel 5 almost a home run
on April 20, 2021
Posted by: Big B
I recently upgraded from a Pixel I XL to a Pixel 5. So far, I've been pleased with the customer experience. The same clean OS and lack of bloatware holds true as the last. A couple of minor items could be improved. With a Spigen case, phone calls sound slightly tinny. Not sure why as the speakers and case ports are similar to my last phone. The other is devices on Google Home are not available for casting or Bluetooth. Another phone still works fine. Using the Assistant works, and sending a broadcast works, but ▶️ music from the phone does not. All Google ecosystem and it doesn't work easily?I'm happy with every thing else. Apps transferred without issue and I've had no compatibility problems.
I would recommend this to a friend!
Written by a customer while visiting Google LLC