Customer reviews from Google LLC
Google - Pixel 5 5G 128GB (AT&T)
Average customer rating
4.2
(877 Reviews)
Rating breakdown 877 reviews
5 Stars
499
4 Stars
201
3 Stars
99
2 Stars
36
1 Star
42
78%of customers recommend this product.
(
685 out of
877)
Customer Reviews for Google - Pixel 5 5G 128GB (AT&T)
Customer Rating
5
Love my Pixel 5
on April 3, 2021
Posted by: EdwardC200
I have had the phone for a week. Transfer of my old Samsung phone to this one was quite straightforward. Love the battery life on this phone and the camera, which has incredible features and takes incredible pictures.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel 5
on April 3, 2021
Posted by: John
I was a little worried when it was very warm to the touch the first couple days, but I think that was just the phone processing a bunch of information and the battery going through its first few cycles. So far, so good now a week later. The battery lasts all day even when it is being used on and off all day long. I love that the display is the same size as my Pixel 2XL, but the over all size of the phone is much smaller and easier to put in my pocket. It feels a lot lighter too. Great phone!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Good Phone difficult to learn
on April 3, 2021
Posted by: Anonymous
Hard for an old timer to learn a new phone without any instruction fromVerizon
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, April 7, 2021
We really appreciate your feedback, and we are sorry to hear that you are having issues with your Pixel 5.
For useful tips on how to operate your new Pixel, please visit: http://goo.gle/2Qf7Olo.
If you are still experiencing these issues, contact our 1:1 support for assistance. (From your phone click on Settings > Tips & support > Contact us)
For useful tips on how to operate your new Pixel, please visit: http://goo.gle/2Qf7Olo.
If you are still experiencing these issues, contact our 1:1 support for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Don't know what you got till it's gone...
on April 4, 2021
Posted by: Garry R
I absolutely love the Pixel family of phones. I traded in my Pixel 4xl cause they were giving an excellent offer for trade ins and I thought it was about time for 5G. Don't get me wrong I love the Pixel 5 however I really miss a couple features from the Pixel 4xl... I no longer have my easy squeezy function or my facial recognition...:(I don't know if I can get used to the offset of ease of use but it's gone and it's too late now... Should have thought about it a little more....
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome
on April 4, 2021
Posted by: michaelftiz1206
Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! it is the best phone i've bought so far.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Not a fan
on April 4, 2021
Posted by: Go Harlem
I decided to return my pixel 5. Compared to what samsung offered im not a fan. I do hope features exclusive to the pixel make it over to samsung devices soon. Would like call screening, voicemail and Googles Camera AI implemented into my s21 ultra
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, April 7, 2021
We appreciate your feedback and are sorry to hear that you are disappointed with your Pixel 5.
The best way to compare the Pixel 5 to another device is to compare the tech specs. To see the full list of tech specs, please visit: http://goo.gle/specs.
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
The best way to compare the Pixel 5 to another device is to compare the tech specs. To see the full list of tech specs, please visit: http://goo.gle/specs.
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Dislike the homescreen innovations
on April 4, 2021
Posted by: HappyOverall
I really like this phone so far. Bigger screen and battery over my old pixel 2. However the bigger screen means I have to reach further than in the past. Small sacrifice.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Is ok, but clunky
on April 4, 2021
Posted by: Joab
Been using for a 3 weeks, and just as my pixel 4, is clunky and mildly unresponsive at times.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, April 5, 2021
We really appreciate your feedback, and we are sorry to hear that you are having issues with your Pixel 5.
If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC