Customer reviews from Google LLC
Google - Pixel 5 5G 128GB (AT&T)
Average customer rating
4.2
(877 Reviews)
Rating breakdown 877 reviews
5 Stars
499
4 Stars
201
3 Stars
99
2 Stars
36
1 Star
42
78%of customers recommend this product.
(
685 out of
877)
Customer Reviews for Google - Pixel 5 5G 128GB (AT&T)
Customer Rating
3
Pixel 5 review
on April 3, 2021
Posted by: Richard C
Not very good google. It's like you guys didn't even try on this one, just threw 5G into the pixel 3 n called it a day. Very disappointed. I had the pixel 4 XL before this. The phone was great but then after about a year it began to bug out. Wouldn't let me open my apps, screen would lock randomly, LCD would get a little buggy and type the wrong letters, etc. Overall though, the pixel 4XL was amazing. Just the last few days I kept it was far from that. The pixel 5 5G was supposed to be an upgrade for me but everything about this phone is a downgrade in my opinion. There is not a single thing better about this phone than the pixel 4XL that I have noticed so far. Two things that really made me want to get another phone already are the camera quality and the speaker quality. Camera quality was better in the pixel 4 I believe, the speakers were 5x better in the 4XL as well. Call speakers and music speakers. This phone just reminds me of my old pixel 3, but worse to be honest.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, April 5, 2021
We appreciate your feedback and are sorry to hear that you are disappointed with your Pixel 5.
The best way to compare the Pixel 5 to a previous generation Pixel device is to compare the tech specs. To see the full list of tech specs, please visit: http://goo.gle/specs.
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
The best way to compare the Pixel 5 to a previous generation Pixel device is to compare the tech specs. To see the full list of tech specs, please visit: http://goo.gle/specs.
If you are still experiencing these issues, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel fan
on April 3, 2021
Posted by: BenG
Owned since pixel 3. The pixel 5 is a really nice upgrade.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
So Far So Good
on April 3, 2021
Posted by: Western PA Jim
- The camara is IMPRESSIVE! I have two grandsons (4 years and 18 months), and I cannot take enough photos of them. The selection option (the pictures move briefly, like Harry Potter) is amazing. - The unlimited photo backup via / through Google, is very much appreciated! It's all going so fast (and it is not slowing down). Catch and save as much as I can. - The speed and responsiveness are impressive.- Hope the phone continues to work so swimmingly well!!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great phone
on April 3, 2021
Posted by: Eric in CT
Great phone without all the manufacturer crap apps and lower price than other manufacturer flagship models. Has all the functionality of competing phones at a lower price. Performance is fantastic and integrates seamlessly with my Google services without limiting me to just Google. Works well with my Microsoft services as well
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Loving this phone!
on April 3, 2021
Posted by: Anonymous
This phone is awesome!! It was extremely easy to copy everything over from my Pixel 3. I would highly recommend this phone to anyone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nice phone for everyday use.
on April 3, 2021
Posted by: jxm421
This phone has plenty of space for storage. Smooth screen transactions and customizable finger swipe options. 5G connection when in 5G network areas with an overall good connection elsewhere. Had a hic-up background app that popped up constantly when I first operated the phone, but once I got rid of the app's updates the phone ran smoothly. Overall, satisfied with the phone and it's operations.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great features and perfect fit
on April 3, 2021
Posted by: DonnaB
Really love all the features of the Pixel 5 ...fast 5G, bedtime feature, flip to shh, combined email and awesome camera! The flip to shh helps to silence your phone as needed while the bedtime feature allows you to save battery power and silence unnecessary notifications. Really love the email feature which allows you to combine different email accounts into one inbox!!! Amazing ❣️
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
THE GOOD THE BAD THE UGLY
on April 3, 2021
Posted by: Clint Eastwood
All good no bad or ugly. All good no bad no ugly. All good no bad no ugly. All good no bad no ugly.
I would recommend this to a friend!
Written by a customer while visiting Google LLC