Customer reviews from Google LLC
Google - Pixel 5 5G 128GB (AT&T)
Average customer rating
4.2
(877 Reviews)
Rating breakdown 877 reviews
5 Stars
499
4 Stars
201
3 Stars
99
2 Stars
36
1 Star
42
78%of customers recommend this product.
(
685 out of
877)
Customer Reviews for Google - Pixel 5 5G 128GB (AT&T)
Customer Rating
5
It's everything is cracked up to be
on April 2, 2021
Posted by: Snack
I had the pixel 2 XL before this one and it's literally the same phone but with a way better camera, way more memory, and screaming fast processing speed.... It's all I could've asked for.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great phone!
on April 2, 2021
Posted by: Anonymous
Great phone by a great company! easy to use interface and great battery life.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Quality of Materials
on April 2, 2021
Posted by: Material Quality
Pixel 5 feels like a step backwards from some aspects of the material quality used in the Pixel 3.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, April 5, 2021
We appreciate your feedback and are sorry to hear that you are disappointed with your Pixel 5.
The best way to compare the Pixel 5 to a previous generation Pixel device is to compare the tech specs. To see the full list of tech specs, please visit: http://goo.gle/specs.
The best way to compare the Pixel 5 to a previous generation Pixel device is to compare the tech specs. To see the full list of tech specs, please visit: http://goo.gle/specs.
Written by a customer while visiting Google LLC
Customer Rating
2
Not quite
on April 2, 2021
Posted by: Anonymous
Not loud enoughButtons in the wrong spot. . ........ ... ..
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, April 5, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel5 review
on April 2, 2021
Posted by: Prendeagle
Have had no problems with phone. Very straight forward and very fast. A bit expensive but you get what you pay for. Very easy set up.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Google Is the best phone
on April 2, 2021
Posted by: Lmiddaugh
I had a Google pixel 2xl before my switch to the google 5. It's the only phone that lasted so long. Neither iphone or Samsung lasted with the battery nor system. This phone is easy to use and I'm glad the fingerprint is back.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great phone
on April 3, 2021
Posted by: Brian
I had the pixel 2 XL for a few years with zero issues. Decided to upgrade to the pixel 5 and also have no issues. Quality phones.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Solid phone
on April 3, 2021
Posted by: Scott H
Replaced Pixel 2XL with 5. Phone is nice and enjoy wireless charging and fingerprint unlock from back. Setting up account login for apps using Google account was a bit hard to figure out and expected it would be easier to figure out since it was set up on Pixel 2. Gesture replacements for 3 buttons were a bit difficult to learn reliably. Case is nice (especially not being fragile like Pixel 2), but is easily scuffed. Screen is beautiful, but scratches easily.
I would recommend this to a friend!
Written by a customer while visiting Google LLC