Customer reviews from Google LLC
Google - Pixel 5 5G 128GB (AT&T)
Average customer rating
4.2
(877 Reviews)
Rating breakdown 877 reviews
5 Stars
499
4 Stars
201
3 Stars
99
2 Stars
36
1 Star
42
78%of customers recommend this product.
(
685 out of
877)
Customer Reviews for Google - Pixel 5 5G 128GB (AT&T)
Customer Rating
5
Great product
on March 30, 2021
Posted by: Anonymous
Super easy to use!!! Kudos to the team at Google!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great so far
on March 30, 2021
Posted by: Chris T
Seamless transition from my old Pixel 2 XL, which finally died 2 weeks ago. Great battery life, much faster streaming and browsing with 5G. There was a SIM Manager issue at the beginning, but I think that was due to my having both a personal and work profile, and the app took a couple days to update for both profiles.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel 5 upgrade from Pixel 2
on March 30, 2021
Posted by: Jon R
I moved up from my Pixel 2 which was 3 1/2 years old to my new Pixel 5I have to emphasize that I Loved my Pixel 2, but it was starting to show it's age. I already replaced the battery once at 18 months, and after 3 1/2 years it was getting hard to get thru the day without recharging.The Pixel 5 has great battery life, and most importantly the same form factor as the Pixel 2, but with a bigger screen and 2x the storage.I debated replacing the battery again in my Pixel 2, but without new updates on that phone it was time.My only knock on Google - these phones can and should get 4 years of updates. They are rock solid and can last 4 years with a battery change.My wife's 4 1/2 year old OG Pixel was also replaced with a Pixel 4a (she wanted the headphone jack) Her phone was also working great except the battery was also shot. Battery originally replaced at 2 1/2 years and the replacement battery was 2 years old.Again Google, if you are reading...4 years of updates... Please
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Google Pixel 5 5G
on March 30, 2021
Posted by: Grizz Benj
Smooth running phone nice camera haven't had any problems yet. I've only had a week you never know what can happen from there but so far so good first pixel ever owned.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Upgrade from Samsung Galaxy 9
on March 30, 2021
Posted by: Joe U
The Good:Light weight. Intuitive OS, easy crossover from my Samsung. Really good camera. Just OK:My Notes from the Samsung didn't transfer over. No easy way to do this other than copying and pasting every Note into Google Keep Notes.The Bad:No music player. The side screen haptics can be very annoying when playing a game - PVZ 2. The screen scroll is glitchy at times, sometimes on a news page, sometimes in an email. The vibration for notification needs to be stronger.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, March 31, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your Pixel 5.
For help with speeding up a slow Pixel phone, please visit: http://goo.gle/3dfMmVl.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with speeding up a slow Pixel phone, please visit: http://goo.gle/3dfMmVl.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
I really wanted a XL
on March 30, 2021
Posted by: dano
I really wanted a XL .. but this is OK .. I came from a 2XL this one is a little harder to see without my glasses.. but the similarity in programs and features made the change painless.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Great phone till it crapped out after 2 weeks
on March 30, 2021
Posted by: Anonymous
Phone was great, fast and took awesome pics until after about 2 weeks if use all of my apps stopped working on it. It started with one app and over the course of 24 hours, none of my apps would open.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 31, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
To fix an installed app that isn't working on a Pixel phone, please visit: http://goo.gle/3ck4Lji.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
To fix an installed app that isn't working on a Pixel phone, please visit: http://goo.gle/3ck4Lji.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Now I am Smartphone and so can you!
on March 30, 2021
Posted by: John
At 62 I finally surrendered to the hive mind and contracted for a data plan and a Pixel 5, my first smartphone. I have no more free will now and life is so much simpler, now that this slab of glass and plastic controls my existence. Because this somehow better. Everything on the phone is exactly like on my beloved but obsolete Nexus tablets but smaller and with more connection to the outside world... incessant, insistent, inane connection. Yes happy talking man smartphone please just kill me.
I would recommend this to a friend!
Written by a customer while visiting Google LLC