Customer reviews from Google LLC
Google - Pixel 5 5G 128GB (AT&T)
Average customer rating
4.2
(877 Reviews)
Rating breakdown 877 reviews
5 Stars
499
4 Stars
201
3 Stars
99
2 Stars
36
1 Star
42
78%of customers recommend this product.
(
685 out of
877)
Customer Reviews for Google - Pixel 5 5G 128GB (AT&T)
Customer Rating
5
Google hit the mark on this one!
on March 28, 2021
Posted by: Peter
I love the battery life and the finger print sensor. As someone who upgraded from the pixel 4 Google really got it right this time around. I really missed the finger print sensor as face unlock was more of an annoyance then a convenience.The battery upgrade was much welcomed as I no longer need that mid day recharge. I thought I was going be worried about the downgraded Chip but it hasn't felt really noticable and still preforms like a work horse thanks to the upgrade in RAM.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great phone
on March 29, 2021
Posted by: Adonis M.
I upgraded to a Pixel 5 from a Pixel 3. Every part of this phone seems like an upgrade. The phone is quick and very responsive. I love the camera.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Solid build, fantastic camera
on March 29, 2021
Posted by: Tony O.
I'm only taking away a star for lack of expandable storage and headphone jack. I would have taken away 2 stars if those things didn't also come with the benefit of making this thing ip68 water resistant. The phone is a powerhouse though. I also like adaptive charging.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Good Phone
on March 29, 2021
Posted by: hawesy31
I had a Google Pixel 3 and upgraded to a Google Pixel 5. Photos seem to be better. Good phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
It's ok
on March 29, 2021
Posted by: Erika
The screen cracked the second day I got it.. I had the Google pixel 3 xl and I can't seem to notice any difference between the 2 other than the battery life.. which is awesome on this pixel 5
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 29, 2021
We really appreciate your feedback, and we are sorry to hear that you are having issues with your Pixel 5.
If you are still experiencing this issue, we recommend contacting our 1:1 support for repair options. (From your phone click on Settings > Tips & support > Contact us)
If you are still experiencing this issue, we recommend contacting our 1:1 support for repair options. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
2
Pixel
on March 29, 2021
Posted by: Teresa
Once I transferred all my data my phone became slow and Ive had nothing but problems since I bought the phone. I will be returning the pixel.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 29, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with speeding up a slow Pixel phone, please visit: http://goo.gle/3dfMmVl.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with speeding up a slow Pixel phone, please visit: http://goo.gle/3dfMmVl.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Seems great
on March 29, 2021
Posted by: Mpk127
Had the first pixel a few years ago, and kept it until it just died on me. It was easy to use and reliable. So far this looks like a continuation of that same quality.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Similar to Pixel 3
on March 29, 2021
Posted by: Sully
I upgraded from the Pixel 3, which I loved, to this phone. It's odd to me that after two years it feels like somethings got worse and some got better. This didn't so much feel like an upgrade rather than a slight adjustment.***PROS*** wide-angle lens is fun, bezel-less design looks sleek, way better battery life, aluminum backing instead of glass, higher dust and water resistance, starts with android 11***CONS*** no more squeeze-for-assistant, no more unlimited original quality google photos, front camera has worse focus, no more 2-button-navigation option (my favorite), all the speakers feel like a downgrade**SAME/SIMILAR** main rear camera, OS/user-experience, phone size
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC