Customer reviews from Google LLC
Google - Pixel 5 5G 128GB (AT&T)
Average customer rating
4.2
(877 Reviews)
Rating breakdown 877 reviews
5 Stars
499
4 Stars
201
3 Stars
99
2 Stars
36
1 Star
42
78%of customers recommend this product.
(
685 out of
877)
Customer Reviews for Google - Pixel 5 5G 128GB (AT&T)
Customer Rating
5
Nothing but Love
on March 26, 2021
Posted by: Darian L-P
So far, absolutely zero complaints about this phone. It's fast, smooth, and easy to use with the new gesture controls. I literally could not ask for a better phone!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
New Pixel 5 - Upgrade from Pixel 2
on March 26, 2021
Posted by: Will
It's new, and yet familiar. I am partial to the smaller to mid size phones, and this fits the bill, perfectly.Great features, wonderful camera, Battery life is great; what is there, to not like? :-)
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Google 5
on March 26, 2021
Posted by: daph
Not impressed. Pain to setup. No back or home button. No place to plug in ear buds. Now have to buy expensive wireless ones. Thinking about trading this back in.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 29, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
For help with changing the way you get around on your Pixel phone, please visit: http://goo.gle/3ekUNR3.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Buy this Phone!!
on March 26, 2021
Posted by: GoKings
Love this device, the only thing I would want different is for it to have a better processor/GPU so I would be able to bump up graphics settings in certain games. Other than that it is solid and a great buy. Couldn't recommend more.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
its ok
on March 26, 2021
Posted by: aaw2
for the price and the features I can not complain. the layouts and the features are different . when going back or searching through different apps it isnt as smooth as i would like but i understand they cant copy exactly the system of other phones so it is ok
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, March 29, 2021
We really appreciate your feedback, and we are sorry to hear that you are having issues with your Pixel 5.
For useful tips on how to operate your new Pixel, please visit: http://goo.gle/2Qf7Olo.
If you are still experiencing this issue, contact our 1:1 support for assistance. (From your phone click on Settings > Tips & support > Contact us)
For useful tips on how to operate your new Pixel, please visit: http://goo.gle/2Qf7Olo.
If you are still experiencing this issue, contact our 1:1 support for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
3
P5
on March 27, 2021
Posted by: Xavier
Too expensive, speaker isn't good. Other than that it's good
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 29, 2021
We appreciate your feedback and are sorry to hear that you are having an issue with your new Pixel.
To fix sound problems, please visit: http://goo.gle/soundissues.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
To fix sound problems, please visit: http://goo.gle/soundissues.
If you are still experiencing this issue, we recommend contacting our customer support team for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
4
Great Phone
on March 27, 2021
Posted by: Kevin
Phone is very easy to use and very snappy! Would recommend to any user!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome phone
on March 27, 2021
Posted by: earosati77
I love everything about my new phone! So much faster and the battery is lasting forever. The ONLY thing I've noticed is that when using the pixel stand I also purchased, that it does not ALWAYS go into adaptive charging mode when it is supposed to.
I would recommend this to a friend!
Written by a customer while visiting Google LLC