Customer reviews from Google LLC
Google - Pixel 5 5G 128GB (AT&T)
Average customer rating
4.2
(877 Reviews)
Rating breakdown 877 reviews
5 Stars
499
4 Stars
201
3 Stars
99
2 Stars
36
1 Star
42
78%of customers recommend this product.
(
685 out of
877)
Customer Reviews for Google - Pixel 5 5G 128GB (AT&T)
Customer Rating
4
Good reliable device
on May 14, 2021
Posted by: Mike M
Phone works very well. Great upgrade from the Pixel 3XL. I don't like how some of my apps would not work on the 3XL and then on this latest Android update my phone just froze that same night. Seems like a coincidence that it happened that same day and my phone was paid off a month prior. But for the Pixel 5 as of now works very well and all my apps are working fine. Let's see if I have issues with it when the Pixel 6 or 7 comes out. I hope they're not acting like the iPhones were with older models.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Review
on May 14, 2021
Posted by: Anonymous
The phone is great as far as software, but the build quality is lacking. One of my speakers is out. I have had the phone for 2 weeks, and that is how it came
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, May 17, 2021
We really appreciate your feedback, and we are sorry to hear that you are having an issue with your Pixel 5.
If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
Nice Phone
on July 6, 2021
Posted by: Chadly80
Has the speed of a Samsung without the garbage and by that I mean Bixby.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
productivity
on July 9, 2021
Posted by: Escobizzu
This is one of the best and efficient phones I have ever used. its ability to synchronize easily with other hardware is next to none. the phone camera to is ridiculously super cool.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Garbage
on April 5, 2021
Posted by: Anonymous
I absolutely hate this phone and regret switching to it.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, April 7, 2021
We really appreciate your feedback, and we are sorry to hear that you are having issues with your Pixel 5.
If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance. (From your phone click on Settings > Tips & support > Contact us)
If you are still experiencing this issue, we recommend contacting our 1:1 support for assistance. (From your phone click on Settings > Tips & support > Contact us)
Written by a customer while visiting Google LLC
Customer Rating
5
second Pix, first was a Pix 3A XL
on April 13, 2021
Posted by: Anonymous
Been a fanboy of all Google phones since my first Nexus, the 3. I'll never forget getting Ice cream sandwich on that smallish but affordable phone.Now updates are a monthly thing and updates to the OS are almost less than a year. This phone is a reminder that bigger is not better size wise. The screen size is about the same if not the same as my old workhorse 3aXL, but so much more comphy in the hand. Speed? Well it beyond faster than the older but still favorite, and 5G is consistent with my carrier. It's still the most I've paid for a phone... ever- that hurts but it is the new daily driver, And I love it. Bite the $ and get one.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Pixel 5
on April 14, 2021
Posted by: Sebastian
I upgraded from a pixel 3 XL and honestly the 5 is phenomenal. I have no buyers remorse whatsoever and have just been enjoying the phone. The 90Hz display keeps everything looking pretty smooth and even with the chipset being the SD 735G, Google does an amazing job optimizing the hardware to feel just as fast as any other device. One of the huge pluses of the phone is the battery life, I let the phone get down to 6% at one point and decided to see what the screen on time was at and no joke the phone had ten and a half hours of screen on time... Phenomenal. I'm really glad I made the jump and got the pixel 5.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Surprisedly an amazing phone
on April 14, 2021
Posted by: alxalejandro393
Keeping it short and sweet, I'm came from a LG V40 that was still going strong but had came under from several issues unfortunately I couldn't fix myself. So it was time to get a new phone and I was under a budget and decided to get the Pixel 5. While still considered a "downgrade" in some aspects imo, I have been loving this phone ever since I got it exactly a week ago. I love the smaller size as even with big hands, the V40 felt imbalanced while with the PIxel 5 I don't need a popsocket to feel safe lol. Other aspects I dig are the screen, camera and pics are great and the phone's speaker is decent enough for me.
No, I would not recommend this to a friend.
Written by a customer while visiting Google LLC