All that is needed a instruction dvd for those of us who don't do well with this new wave stuff
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 26, 2022
We have Quick Setup Guides, Manuals, Help Articles, and Step-by-step videos to help with all product questions. Just visit your device's support page. Thank you for the feedback! We are so happy to hear the product is working well for you.
We studied offerings from other companies and decided to go with this one. We appreciated the expandability this system offered and the price wasn't bad either. This system us as close to plug and play as I believe one can get. We like that the storage is onsite. However, I do wish there was printed literature giving the purpose of each connection on the back of the DVR. The user interface and video options could be better, but all on all, this is a good system.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 11, 2022
Thank you for being a Night Owl customer and for the feedback!
It is hard to review stored data without a printed manual.
Response from nightowlsp.comBy Customer Support, Customer Support, April 25, 2022
The manual can be easily downloaded from your product's support page on our support site. The manual is around 80 pages, which is why we do not print it. But it can be downloaded for free and you can print / reference it. Thank you for choosing Night Owl!
I received my system a couple weeks ago and got it installed. The cameras are nice, images are clear and crisp, and there are many things that can be configured with the system giving a lot of flexibility. Out of the box my cameras were not pre-paired to the receiver, so nothing worked. The install guide and online videos didn't help. I did an online chat with Support and they walked me through the pairing process. The Support team was great and the pairing process was easy but it was frustrating that I had to go that step. My other ding on the system is that the configuration interface is very old school. At this point, I would have expected to be able to use a web browser on a laptop to configure the system.