Customer reviews from nightowlsp.com
Night Owl - 1080p HD Wi-Fi IP Camera with Built-In Spotlight - White
Average customer rating
4.7
(126 Reviews)
Rating breakdown 126 reviews
5 Stars
99
4 Stars
24
3 Stars
1
2 Stars
1
1 Star
1
98%of customers recommend this product.
(
119 out of
122)
Customer Reviews for Night Owl - 1080p HD Wi-Fi IP Camera with Built-In Spotlight - White
Customer Rating
2
Great Device, terrible service
on December 3, 2024
Posted by: Bworley1342
from Tennessee
Gender:Male
I’ve had the WNIP2 system for a few years now without many issues beyond the excess notifications thinking faces or humans are present. Recently had connectivity problems and tried reaching out to support, the 3rd support person basically told me it’s an ISP connection issue. I currently have a higher download and upload speed than ever before and that’s causing several days of problems connecting to the device via the app.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: Chez
from Bridgetown Barbados
Gender:Male
Verified Purchase:Yes
It is a great product and value for money! Excellent video quality.
Written by a customer while visiting nightowlsp.com
Posted by: Spinner
from Auburn NY
Gender:Male
Verified Purchase:Yes
Installed a week ago. Night vision works really good. Quality picture.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: SpeedyHollywood
from Mo
Gender:Male
Verified Purchase:Yes
Excellent operation in setup and viewing.
One thing, the firmware needs to be updated on the MCU to have more selections of viewing IE: Picture views of 1-8 of the hardwired cameras and 4 wireless. A diagram of 1-12 and option of rolling selections of what user chooses. With current firmware wireless pix cannot be manipulated. IE move to a new position. But besides that great equipment, I have been using Night Owl since early 2000’s
One thing, the firmware needs to be updated on the MCU to have more selections of viewing IE: Picture views of 1-8 of the hardwired cameras and 4 wireless. A diagram of 1-12 and option of rolling selections of what user chooses. With current firmware wireless pix cannot be manipulated. IE move to a new position. But besides that great equipment, I have been using Night Owl since early 2000’s
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: No Signal
from Indiana
Gender:Male
Verified Purchase:Yes
Tried numerous times to get the replacement camera online with no success. The trouble shooting information was not any help. The setup and paring of the camera keeps taking me in circles. I'm lost in the loop without any signal.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, October 11, 2022
We sincerely apologize for the issue you have been experiencing . Unfortunately, we do not have any technical support agents available via social media and the issue you are having requires troubleshooting by our technical support team. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Posted by: bubba gump
from Sturgis, Ky
Gender:Male
Verified Purchase:Yes
have not installed yet. will get to it when i have the time and energy to do so
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, August 23, 2022
Thank you for being a Night Owl customer!
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Need new
on August 1, 2022
Posted by: SammyC
from Quinton Al
Gender:Male
Love my system it’s a WNVR -C20-81 but I need an additional camera but can’t find one.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, August 2, 2022
Thank you so much for choosing Night Owl! You can check with any of our Authorized Resellers (list can be found on nightowlsp.com).
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Great NVR and Cameras - bad instruct/procedures
on May 29, 2022
Posted by: Mako Frank
from Merritt Island, FL
Gender:Male
I bought an 8-channel NVR / 4-camera package (wired power, wifi image streaming) for my parents in 2017. They have worked flawlessly for 5 years now though I recall the setup was frustrating. I bought the same package (but 2022 version) recently - having same experience. But when setup I'm confident they will work reliably and as good as the system I had purchased for my parents 5 years ago.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, June 2, 2022
Thank you for your feeback!
Written by a customer while visiting nightowlsp.com