Customer reviews from lenovo.com
Lenovo - ThinkPad T490 14" Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive
Average customer rating
4.5
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
76
4 Stars
22
3 Stars
6
2 Stars
2
1 Star
4
91%of customers recommend this product.
(
68 out of
75)
Customer Reviews for Lenovo - ThinkPad T490 14" Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive
Customer Rating
3
Okay computer
on January 5, 2021
Posted by: thinkpadsareprettydecent
from Canada
I bought this computer for school (T470p model) and here is my honest review:
Pros:
-The non-gloss display is perfect for reading and is really clear.
-The keyboard is by far the best you will get on any laptop (same goes from any thinkpad models).
-Depending on your build, it's an overall fast and performing machine.
-The non-gloss display is perfect for reading and is really clear.
-The keyboard is by far the best you will get on any laptop (same goes from any thinkpad models).
-Depending on your build, it's an overall fast and performing machine.
Cons:
-Fan noise: this computer is one of the noisiest PC's I've ever seen.
-Overheating: goes with the fan noise I guess, this PC can get pretty hot. (Never caused any serious issues though)
-The biggest con of all: BATTERY LIFE. I got the bigger battery option in order to get what was supposed to be 12hrs of battery life. I swear this computer drains it's battery in an hour tops with moderate usage. I looked on online forums for solutions to this problem and it seems to be a recurring issues with thinkpads.
-Fan noise: this computer is one of the noisiest PC's I've ever seen.
-Overheating: goes with the fan noise I guess, this PC can get pretty hot. (Never caused any serious issues though)
-The biggest con of all: BATTERY LIFE. I got the bigger battery option in order to get what was supposed to be 12hrs of battery life. I swear this computer drains it's battery in an hour tops with moderate usage. I looked on online forums for solutions to this problem and it seems to be a recurring issues with thinkpads.
TL;DR: If you can stay near a wall plug, you'll be fine with this PC. In retrospect, I think for the same price I would've went for another option even though the keyboard is probably the best on the market.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 15, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. For your battery, please access this link https://support.lenovo.com/jp/th/solutions/ht063051.
In looking at overheating, we recommend making sure that your device is kept clean as well as ensuring that it is kept in the right place so that airflow is not restricted.
Additionally, concerning your fan, please refer to this link https://support.lenovo.com/us/en/solutions/ht077046-fan-runs-at-a-higher-than-expected-speed-windows-thinkpad-thinkcentre-ideapad-ideacentre.
Very Respectfully,
Adrian_Lenovo
In looking at overheating, we recommend making sure that your device is kept clean as well as ensuring that it is kept in the right place so that airflow is not restricted.
Additionally, concerning your fan, please refer to this link https://support.lenovo.com/us/en/solutions/ht077046-fan-runs-at-a-higher-than-expected-speed-windows-thinkpad-thinkcentre-ideapad-ideacentre.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Mmah
Verified Purchase:Yes
Got a smoking deal on the 48gb ram model. Beautiful display. It runs linux like a champ. It has my last year xps beat hands down. No more dells for me. I did not receive any prizes or perks for my review like everyone else did.
Written by a customer while visiting lenovo.com
Posted by: Shi Cheverie
from Ontario Canada
Verified Purchase:Yes
Fntastic laptop, runs 16hrs per day without a hiccup
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: TaylorJ
Verified Purchase:Yes
I'm not a tech wiz. I have been happy with the laptop thus far. It is quick and responsive. The fingerprint scanner is sometimes off.
Written by a customer while visiting lenovo.com
Posted by: Slam
from British Columbia
Verified Purchase:Yes
Love this laptop, built like a tank! The only thing I don't love is the matte coating on the outside is hard to keep clean - almost any dirt or oil sticks right onto it. I'll have to invest in a cover!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Radishy
from Canada
Verified Purchase:Yes
It brand new and it is now crashing already. I am really disappointed with lenovo.
Don’t bother with these junk models that have nothing to offer.it is not as sturdy as the older models from 10 years and beyond.
Don’t bother with these junk models that have nothing to offer.it is not as sturdy as the older models from 10 years and beyond.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 13, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: CKelly
from Saskatchewan
Verified Purchase:Yes
Very pleased so far. Everything arrived quickly and is working flawlessly.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Bobby Thomas
from Saskatoon
Verified Purchase:Yes
Small, light, fast, love the features, resolution is improved
I would recommend this to a friend!
Written by a customer while visiting lenovo.com