Customer reviews from lenovo.com
Lenovo - ThinkPad T490 14" Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive
Average customer rating
4.5 out of 5
4.5
(110 Reviews)
Open Ratings Snapshot
Rating breakdown 110 reviews
5 Stars
76
4 Stars
22
3 Stars
6
2 Stars
2
1 Star
4
91%of customers recommend this product. 
(
68 out of 75
)
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Customer Reviews for Lenovo - ThinkPad T490 14" Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive
Customer Rating
4 out of 5
4
Nice laptop.
on July 15, 2020
Posted by: ExecDir
from Vancouver, BC
Verified Purchase:Yes
This is a nice laptop. The keyboard has a wonderful feel to it. It has a matte screen -- which is nice on a business laptop -- although it could be a tad brighter. A couple of negatives: it doesn't have a touch screen; I don't really care about this. I find touch screens always get smudged. The major complaint may seem odd. It is the placement of the function key and left control key. It is the last key on the bottom left of the keyboard (where the control key is on every other keyboard I have used). Many users use control c, v, x, z, and p throughout the day. Having this key in a non standard place was a terrible design decision.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Fantastic Laptop
on June 26, 2020
Posted by: Kang
from Montreal, QC
Verified Purchase:Yes
ThinkPad is well-known with its high quality, high stability and high reliability. The T490 I bought looks beautiful and runs smoonthly, I am satisfied with it except the volumes of the hard disk.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
I want T400 series. No T14
on September 17, 2021
Posted by: Harry_47
from vancouver
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been a Thinkpad T series user since 2012.
Just upgraded the laptop and got a T490
Was a bit dissapointed that I had to wait so long for some T490 become available.
The alternative that they announced as the new generation, T14is just not budget friendly and I think it'll endanger Lenovo's good reputation.
I want to see same product line as T400 series.
Liked the mouse pad on my old thinkpad more than the new one. That's about it so far.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3 out of 5
3
Battery is underwhelming
on October 28, 2019
Posted by: Rafid Dewan
from Ottawa,ON
Verified Purchase:Yes
Amazing performance for laptop. However, the battery is 10 hours below par of what's expected. The battery lasts 4 hours with regular usage and performance. The microSD card slot also doesn't snap the SD card in place so you have to push and hold it while transferring files. I'm not sure why Lenovo would lie about the battery life but this was the biggest disappointment with this laptop.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_LenovoCustomer ServiceOctober 29, 2019
Thank You for taking time to Rate and Review our product! Lenovo appreciates all feedback whether it is good or bad. We apologize for the inconvenience. In regards to battery life, please try utilizing the following links:
https://support.lenovo.com/jp/th/solutions/ht063051

https://support.lenovo.com/jp/th/solutions/ht069687

For further assistance, please contact our Technical Support team at https://support.lenovo.com/us/en/.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
The Lenovo ThinkPad T490 is a classic powerhouse.
on August 16, 2020
Posted by: Anonymous
from Toronto, Ontario
Verified Purchase:Yes
Great deal with this product,perfectly works.
Specification: 10th Generation Intel® Core™ i7-10510U Processor, Memory: 16 GB DDR4, Hard Drive: 512 GB PCIe SSD, Display Type: 14.0" FHD (1920 x 1080) IPS, anti-glare, touchscreen, 300 nits.
Bought T490 in mid Aug-2020 delivery was super fast and reliable as usual. Definitely more than worth the money if you're looking for a high-end portable. So far very satisfied!!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Rugged and Reliability
on September 3, 2020
Posted by: Anonymous
Verified Purchase:Yes
Rugged and durability, that's why l l love my Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Lenovo T490
on November 4, 2020
Posted by: GGSIP
from Ponoka Alberta
Verified Purchase:Yes
Absolutely love this device; fits my Mobile/Remote work requirements perfectly!!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Fantastic work laptop
on December 13, 2020
Posted by: Elli
Verified Purchase:Yes
Purchased this laptop about a month ago. So far I love it! It’s super fast and the display is pretty good for this type of laptop. Keyboard it great- your typical thinkpad keyboard which I love.
Battery does not last too long though if you are doing a lot of zoom meetings but overall pretty happy. It’s also super quiet. No noise issues at all
Written by a customer while visiting lenovo.com
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