Customer reviews from motorola.com
Motorola - One 5G 128GB - Oxford Blue (AT&T)
Average customer rating
4.3
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
141
4 Stars
51
3 Stars
25
2 Stars
11
1 Star
8
84%of customers recommend this product.
(
184 out of
218)
Customer Reviews for Motorola - One 5G 128GB - Oxford Blue (AT&T)
Customer Rating
5
Quick speed love the 5G
on June 21, 2021
Posted by: Kg84
from Jackson,MI
I bought this when my old Motorola died suddenly. So far it's been 3 weeks and love it I use it for my businesses.
I would recommend this to a friend!
Response from motorola.comBy Jess, Positive, June 21, 2021
Hi Kg84, Thanks for this positive review! You'll be enjoying this phone as it offers great specifications. Glad that you love it and always been a Motorola user. If you're interested, we'd like to hear your story here on this One 5G community:https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en. Love to hear from you.
Written by a customer while visiting motorola.com
Customer Rating
5
Awesome Android phone!
on June 22, 2021
Posted by: A.Dalgamouni
from Houston TX
I couldn’t ask for more, 5G compatible, great refresh rate & lots of memory 128GB!
I would recommend this to a friend!
Response from motorola.comBy Frank, Motorola Customer Care, June 23, 2021
Hi A.Dalgamouni,
Thank you for purchasing our products and we're happy that you like the phone's features. If you're available, you can share your story with our One 5G community. Please see here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en. We would love to have you from there.
Thank you for purchasing our products and we're happy that you like the phone's features. If you're available, you can share your story with our One 5G community. Please see here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en. We would love to have you from there.
Written by a customer while visiting motorola.com
Customer Rating
3
Low Volume
on June 24, 2021
Posted by: MARS
Still getting to learn phone features. The first thing that I noticed was the volume was lower than my previous Galaxy 9S+. Also, have issues with Casting device to Vizio Fire TV. This could be user error, not sure yet. Which why I rate the device at a 3 currently.
No, I would not recommend this to a friend.
Response from motorola.comBy Frank, Motorola Customer Care, June 24, 2021
Hi MARS,
Thanks for reporting this to us. This is unexpected and we are willing to work with you in resolving this matter. Please do check the email that we have sent so we can assist you properly.
Thanks for reporting this to us. This is unexpected and we are willing to work with you in resolving this matter. Please do check the email that we have sent so we can assist you properly.
Written by a customer while visiting motorola.com
Customer Rating
3
Fragile
on July 2, 2021
Posted by: Ssm000001
from Chicago
I like everything about the phone, but it is fragile. I have never broken a phone, but the glass cracked on this one after less than 3 weeks.
I would recommend this to a friend!
Response from motorola.comBy Frank, Motorola Customer Care, July 2, 2021
Hi Ssm000001,
Thanks for reporting this to us and we're sorry to hear about that happened. We would like to help you with this matter. Please do check the email that we have sent so we can further discuss your concern.
Thanks for reporting this to us and we're sorry to hear about that happened. We would like to help you with this matter. Please do check the email that we have sent so we can further discuss your concern.
Written by a customer while visiting motorola.com
Customer Rating
5
Awesome phone
on July 2, 2021
Posted by: Roccovenom
from Warminster Pennsylvania
I've had it a month and no problems at all, definitely a great phone to get
I would recommend this to a friend!
Response from motorola.comBy Frank, Motorola Customer Care, July 2, 2021
Hi Roccovenom,
Thanks for purchasing our products and we're glad to hear that you're not having any problems. In case you're interested to know more information about the device, you can join our One 5G community. Please see here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Thanks for purchasing our products and we're glad to hear that you're not having any problems. In case you're interested to know more information about the device, you can join our One 5G community. Please see here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Nice Phone
on July 3, 2021
Posted by: shaker696029
from Carlsbad CA.
I very Happy with Phone there are some things that could be added .please send me an email where I can send my ideas . Right now I don't remember . One Problem I don't know what the problem is but it's not just with my new phone the last Motorola I had did the same thing after I got the last update for my last Motorola the Digital Clock which includes the temperature and date disappears . I will reload it and within a day or so sometimes shorter it disappears again this includes my last Motorola G7 and this .like I say send me a valid email where I can send my ideas it's simple things that add up too a great Phone .Barring the disappearing Clock this is a Great Phone all the way around the Block
I would recommend this to a friend!
Response from motorola.comBy Jess, Motorola Customer Care, July 5, 2021
Hi Shaker696029, Thanks for the great rating! We're glad that you appreciate this phone and love the features. Regarding the time and weather widget, we'd like to know more details. We stand by our phones. Please see our email we sent you.
Written by a customer while visiting motorola.com
Customer Rating
2
Broke
on July 4, 2021
Posted by: Dino31
from Cary, NC
it is very hard to review a phone that broke right out of the box. I can not afford to repair or replace it
No, I would not recommend this to a friend.
Response from motorola.comBy Jess, Motorola Customer Care, July 5, 2021
Hi Dino31,
Sorry to hear your phone broke. We've seen you already contacted us regarding this concern. The device can still be repaired with a fee. Let us know if you need help with the repair. Write us an email at supportforums@motorola.com. We'll be there to assist.
Sorry to hear your phone broke. We've seen you already contacted us regarding this concern. The device can still be repaired with a fee. Let us know if you need help with the repair. Write us an email at supportforums@motorola.com. We'll be there to assist.
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone!
on July 4, 2021
Posted by: Kefs
from Spartanburg, SC
Long battery life, very easy to navigate through apps. I've had my about a month and still learning new things about phone.
I would recommend this to a friend!
Response from motorola.comBy Frank, Motorola Customer Care, July 6, 2021
Hi Kefs,
Thanks for sharing your feedback and we're happy that you're loving your new phone. If you're available, you can share your story with our One 5G community. Please see here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We would love to have you from there.
Thanks for sharing your feedback and we're happy that you're loving your new phone. If you're available, you can share your story with our One 5G community. Please see here: https://forums.lenovo.com/t5/motorola-one-5G-ace/bd-p/motorola_one_5G_ace_en. We would love to have you from there.
Written by a customer while visiting motorola.com