Customer reviews from motorola.com
Motorola - One 5G 128GB - Oxford Blue (AT&T)
Average customer rating
4.3
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
141
4 Stars
51
3 Stars
25
2 Stars
11
1 Star
8
84%of customers recommend this product.
(
184 out of
218)
Customer Reviews for Motorola - One 5G 128GB - Oxford Blue (AT&T)
Customer Rating
5
Moto one 5G Ace Great phone
on July 25, 2022
Posted by: Don Tee
from Lake Placid, FL
Bought 2 of these phones in June 2022 and have really enjoyed them. Still learning all the many features. At this point have not had the opportunity to use 5G. The Quality of this phone and all of its many features have performed amazingly. I have had a small concern getting the sound to work on some contacts not all when texting. I'm sure its something I have done not a phone problem. As mentioned earlier I am still learning all the features .
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, July 25, 2022
Thank you for taking the time to share your positive feedback, Don. We're glad that you appreciate the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Very easy to use
on July 26, 2022
Posted by: BobA
from NC
Runs all aps fast camera is great . Sound a little week. Over good value for the money.
I would recommend this to a friend!
Response from motorola.comBy Rizza, Motorola Customer Care, July 27, 2022
Hi BobA, we're glad to see that this phone meets your expectations. We appreciate your enthusiasm for the Moto One 5G Ace smartphone. If you want to learn more about the fascinating features of our devices, you may join our online community: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en
Written by a customer while visiting motorola.com
Customer Rating
5
Features are great
on July 27, 2022
Posted by: RickMacDonald7
from San Diego
I love the custom sound features as I'm mostly deaf and I can hear and understand with this phone
I would recommend this to a friend!
Response from motorola.comBy Rizza, Motorola Customer Care, July 27, 2022
Hi RickMacDonald7, We are so happy to hear you had a positive experience using our new Moto One 5G Ace phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en
Written by a customer while visiting motorola.com
Customer Rating
5
Faster than a locomotive
on July 29, 2022
Posted by: Anonymous
from Toms River NJ
I'm not overly in need of a "Superperson" of phones just speed. This 5G is faster than a speeding bullet, almost. Great for the price. Try it, you'll like it
I would recommend this to a friend!
Response from motorola.comBy Rizza, Motorola Customer Care, July 29, 2022
Hi johnnyangel10000, Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed the features of our Moto One 5G Ace smartphone. If you're interested, we'd like to hear your story and share it with other Moto users here: https://forums.lenovo.com/t5/motorola-one-5G-ACE/bd-p/motorola_one_5G_ace_en
Written by a customer while visiting motorola.com
Customer Rating
5
Love this phone ❤️
on August 3, 2022
Posted by: mountaindewer
from KY
I have had this phone for close to a month now and I really love it, it's loaded with features and absolutely great camera and battery power, this is my 3rd Motorola phone and by far the best, the biggest screen I've ever had, it's been the easiest one I've had to transfer all my apps and contacts over no problem's to mention what so ever.
I would definitely recommend this phone to anyone.
I would definitely recommend this phone to anyone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 4, 2022
Hi Mountaindewer, Wow! Thank you for patronizing our product and for being a loyal customer. We appreciate you taking your time to give us very positive feedback and we're glad that you're satisfied with the phone's features. Your recommendation is highly appreciated. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Excellent battery life
on August 9, 2022
Posted by: Chewbacka
from Lincoln Ne
Great phone, glad I purchased it. I would recommend to a friend.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 10, 2022
We appreciate the recommendation, Chewbacka. We're delighted to hear that you're happy with the phone you have purchased. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Great, big phone
on August 18, 2022
Posted by: Frankie1527
I love this phone, but it's very big. I would prefer something smaller, but it seems like most phones are getting bigger.
Response from motorola.comBy Mitch, Motorola Customer Care, August 19, 2022
We appreciate you taking the time to share your feedback, Frankie1527. We're happy that you love the phone. If you're interested, we'd like to hear your story and share it with other One 5G users here: https://forums.lenovo.com/t5/motorola-one-5G/bd-p/motorola_one_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Great phone
on August 19, 2022
Posted by: QueenZina
from AZ
This phone is a great phone, only issue is no Android 12, it is Android 11. Does this phone get the Android 12 update.??
I would recommend this to a friend!
Response from motorola.comBy Rizza, Motorola Customer Care, August 20, 2022
Thanks for purchasing this phone and giving us a positive rating, QueenZina. We understand that you want to get timely updates. We do not have the exact timing as to which devices are getting the update first. But, as soon as the update is ready, all eligible devices will be notified to install it. For rollout updates, you can visit our software update page for further details here: https://motorola-global-portal.custhelp.com/app/software-upgrade/g_id/1949/
Written by a customer while visiting motorola.com